Clothing Care Specialist

beBeeLaundry; Madrid; Presencial; EUR 30.000 - 40.000; Jornada completa

Descripción de la vacante

A leading laundry service provider in Madrid is seeking a Laundry Operations Manager to oversee daily operations, ensuring efficient processing and delivery. The ideal candidate will have excellent communication and organizational skills, with a minimum of 2 years in a luxury guest-facing environment. Responsibilities include staff management, record keeping, and compliance with safety standards.

Formación

• Minimum 2 years experience in guest-facing service in a luxury environment.
• Technical proficiency in assessing methods and procedures.
• Knowledge of proper cleaning techniques and equipment use.

Responsabilidades

• Schedule and coordinate laundry operations to optimize efficiency.
• Maintain accurate records of production and inventory levels.
• Identify areas for process improvements to increase productivity.

Conocimientos

Communication skills

Organizational skills

Customer service skills

Educación

Certification or equivalent education

Herramientas

Excel

Word

Descripción del empleo

Job Summary

The Laundry Operations Manager is responsible for overseeing the daily management of laundry facilities, ensuring efficient processing and timely delivery. They supervise staff, maintain accurate records, and ensure compliance with safety protocols and quality standards.

About This Role

This role requires a strong understanding of laundry operations, inventory management, and quality control. The ideal candidate will have excellent communication skills, be able to work independently, and possess a high level of organizational skills.

Responsibilities

• Schedule and coordinate laundry operations to optimize efficiency and productivity.
• Maintain accurate records of production, quality control, and inventory levels.
• Ensure compliance with safety protocols, environmental regulations, and quality standards.
• Provide coaching and training to staff to enhance performance and job satisfaction.
• Identify areas for process improvements and implement changes to increase efficiency and productivity.

Requirements

• Minimum 2 years experience in guest-facing service in a luxury environment.
• Certification or equivalent combination of education and training that provides required knowledge and skills.
• Technical proficiency to assess methods, procedures, equipment, and supplies.
• Confident and well-groomed appearance with a warm and welcoming demeanor.
• Working knowledge of computers, Internet access, and ability to navigate software packages like Excel and Word.
• Knowledge of proper cleaning techniques, requirements, and equipment use.
• Able to apply customer service skills according to company policy when interacting with guests and coworkers.