Clinical Training & Onboarding Leader

Globeducate; Madrid; On-site; EUR 90,000 - 130,000; Full time

Job summary

IQVIA is seeking a Learning Delivery Quality Lead (Trainer) to deliver onboarding, role-readiness, and capability development for Clinical Operations staff across multiple European sites including Madrid. You will partner with quality, HR, and operations to ensure compliant, effective training and documentation.

The role requires 7–10 years total experience in regulated clinical research environments, plus 3–5 years in L&D. Strong LMS skills and fluency in English and French are valued.

Qualifications

• Bachelor's degree in Life Science or healthcare field.
• 3–5 years in Learning & Development within clinical research.
• 7–10 years overall experience; CRA background preferred.
• Experience in regulated environments (ICH-GCP and SOPs).
• Experience using LMS and training compliance tracking in pharma/CRO.
• Experience delivering instructor-led, virtual, and e-learning programs.
• Minimum 1–2 years in onboarding clinical staff training.

Responsibilities

• Deliver and facilitate sponsor Ways of Working training programs.
• Lead onboarding and role-readiness programs for Clinical Operations staff.
• Coordinate study-specific, process, systems, and compliance training activities.
• Maintain role-based training curricula for CRAs, CTAs, Study Managers, and Direct Line Managers.
• Conduct training needs assessments and identify capability gaps.
• Facilitate instructor-led and virtual training workshops.
• Monitor training compliance and competency metrics.
• Partner with Operational Leaders, Quality, and HR to support capability development.
• Evaluate training effectiveness and implement continuous improvement.
• Support inspection readiness through accurate training documentation.
• Collaborate to develop soft skills training programs.
• Deliver sponsor Ways of Working training to new hires and existing staff as required.
• Develop and maintain expertise across client training landscape and documentation.
• Serve as SME and primary contact for training inquiries.

Skills

MS-Office

Word

Excel

Access

Outlook

Communication

Organizational skills

Attention to detail

French language

English language

Education

Bachelor's degree in Life Science

Tools

LMS

Job description

IQVIA is seeking a Learning Delivery Quality Lead (Trainer) to deliver onboarding, role-readiness, and capability development for Clinical Operations staff across multiple European sites including Madrid. You will partner with quality, HR, and operations to ensure compliant, effective training and documentation.

The role requires 7–10 years total experience in regulated clinical research environments, plus 3–5 years in L&D. Strong LMS skills and fluency in English and French are valued.