Clinical Education Specialist, EMEA

Align Technology; Madrid; On-site; EUR 42,000 - 68,000; Full time

Job summary

Align Technology, Inc. is seeking a Clinical Education Specialist for EMEA in Madrid, Spain. The role focuses on building scalable learning platforms and go-to-market education strategies, reporting to the Associate Director, Clinical Education EMEA, Ortho.

This is a 5 days in the office position with the office located in Madrid. You will liaise with SMEs across the organization to develop practical training and education materials for EMEA customers, spanning onboarding to ongoing development.

Qualifications

• Bachelor’s degree or equivalent work experience in relevant field.
• 0
• Fluent in English and Spanish with excellent communication.
• Minimum 2 years in digital education related roles.
• Experience developing practical training and certification programs.
• Strong project management and cross-functional collaboration.
• Proficient with LMS, Articulate Storyline, and other authoring tools.
• Attention to detail and problem solving in education projects.
• Process oriented with scalable program development.
• Excellent interpersonal and presentation skills.
• MS Office, Asana, and multimedia tools proficiency.

Responsibilities

• Deliver education support to grow the business.
• Coordinate OR and GP educational initiatives and manage system documentation.
• Plan meetings by identifying requirements, assembling contacts, and developing schedules.
• Collaborate with Education Managers on initiatives to support education and pilot programs.
• Maintain education collateral inventory for customers and sales teams.
• Analyze data to identify opportunities in education.
• Update Align Education websites and digital education platforms.
• Support daily needs of customers and the business.

Skills

Bilingual EN/ES

Training programs

Project management

Education messaging

Interpersonal skills

Attention to detail

Process oriented

Public speaking

Office/Asana

Education

Bachelor’s degree or equivalent

Qualified teacher

Communications/Marketing/Business degree

2+ years digital education

Tools

LMS

Articulate Storyline

Asana

Microsoft Office

Job description

Clinical Education Specialist, EMEA

Department: Clinical

Employment Type: Full Time

Location: EMEA-Spain

Description

The Clinical Education Specialist EMEA is passionate about learning and has a strong record of accomplishment building effective and scalable learning platforms in a fast-paced and complex organization. You are results oriented, a strategic thinker, and an enthusiastic educator. As the Clinical Education Specialist, you are prepared to liaise with content subject matter experts from across the organization to develop and deliver practical training and scalable platform structure for go-to-market strategies, training methodology, education messaging as well as processes and systems. The scope of the role spans the entire learning and education journey for EMEA customers from on boarding to on-going learning and development.

This individual will report directly to the Associate Director, Clinical Education EMEA, Ortho.
This is a 5 days in the office position, with office location in Madrid.

Key Responsibilities

• Deliver Education Support to help grow our business
• Support OR and GP educational project initiatives. You will help coordinating and managing system documentation to meet our business goals and objectives. You will work independently and collaborate with cross-functional teams as required
• Plan meetings and activities by identifying, assembling, and coordinating requirements; establishing contacts; developing schedules and assignments; coordinating mailing lists
• Collaborate with the OR and GP Education Managers on education initiatives to support professional education, lead generation and pilot programs to introduce new product features
• Maintain current education collateral inventory and library for customers and sales team
• Analyze data to identify opportunities in education
• Update and maintain Align Education websites and other digital education platforms
• Other activities as assigned to ensure the daily needs of customers and the business are met

Skills, Knowledge & Expertise

• Bachelor’s degree or equivalent work experience / Qualified teacher or bachelor’s in communications, Marketing, or business-related field
• Fluent in English and Spanish language - excellent written and verbal communication skills
• Minimum 2 years of professional work experience in digital education related
• Proven experience in developing practical training and certification programs for go-to-market strategies, training methodology, education messaging as well as processes and systems
• Project management experience
• Proficiency with teaching in a virtual classroom environment, Learning Management Systems, Articulate Storyline or other authoring software
• Strong attention to detail, business writing, project management and interpersonal communications
• Highly process oriented, with the ability to create and document programs that scale
• Candidate needs to possess a natural ease in dealing with people, an ability to present themselves with confidence, a mature thought process to create training material relevant to their audience, spontaneity to respond to difficult situations with ease, a good sense of humor and loads of enthusiasm
• IT skills, including all Microsoft Office packages, proficiency in Asana, and experience using modern multimedia tools.