Client Support Technician (English - speaking)

Nexa; Valencia; A distancia; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

A leading global software development company is seeking Technical Support Agents proficient in English and a second language. The successful candidates will assist customers with IT-related inquiries while enjoying a full-time remote work opportunity from Spain. Offers excellent career development and a dynamic work environment.

Servicios

Full-time contract (39 hours per week)

Dynamic and multicultural work environment

Extensive training in cutting-edge technologies

Financial assistance for relocation

Great work-life balance

Excellent career development opportunities

Formación

• Fluent in English and one of the following: Italian, Polish, Spanish, or German.
• Mandatory experience as an IT support Agent.
• Strong communication and interpersonal skills are required.

Responsabilidades

• Assist clients with IT technologies and ensure customer satisfaction.
• Handle customer interactions professionally and empathetically.
• Utilize critical and logical thinking to solve technical issues.

Conocimientos

Communication

Interpersonal skills

Critical thinking

Problem-solving

Empathy

Educación

Experience as an IT support Agent

Training in IT technologies

Herramientas

Microsoft Windows

Cloud technologies

Office

SharePoint

OneDrive

Lync Server

Descripción del empleo

Are you looking to start or grow your career in the technology and software industry? We’re hiring Technical Support Agents with fluent English and one of the following languages: Italian, Polish, Spanish, or German, to assist with a project for a leading global software development company.

Start Date: June 23, 2025

Work Mode: Remote from Spain, except the islands and Galicia region, they are not included.

Requirements:

• Strong communication and interpersonal skills
• Experience or training in IT technologies, particularly Cloud, Office, Outlook, OneDrive, Exchange, SharePoint, Lync Server, Microsoft Windows
• Mandatory previous experience as an IT support Agent
• Critical and logical thinking for effective problem-solving
• Empathy and professionalism when handling customer interactions
• Eu passport
  
  
  

What We Offer:

• Full-time contract (39 hours per week), Monday-Friday
• A dynamic and multicultural work environment
• Great work-life balance
• Extensive training in cutting-edge technologies and highly demanded market skills
• Excellent career development opportunities, both nationally and internationally
• Financial assistance for relocation if you are living outside La Coruña