Client Services Executive Inwards - 6 months - German Speaker

Chubb Ltd.; Madrid; Presencial; EUR 30.000 - 45.000; Jornada completa

Descripción de la vacante

A leading insurance company seeks a professional for Account Management Services in Madrid. You will be responsible for policy documentation and guiding clients through the service process. Strong analytical and communication skills are essential for maintaining client relationships and achieving service excellence.

Formación

• Strong analytical and communication skills required.
• Interest in the insurance industry is beneficial.

Responsabilidades

• Issue and deliver policy documentation for renewal and new business.
• Build strong relationships with underwriters, clients, and brokers.
• Support business development and client relationship activities.

Conocimientos

Analytical skills

Communication

Descripción del empleo

Chubb is the world's largest publicly traded property and casualty insurance company. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. As an underwriting company, we assess, assume and manage risk with insight and discipline. We service and pay our claims fairly and promptly. The company is also defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE : CB) and is a component of the S&P 500 index. Chubb maintains executive offices in Zurich, New York, London, Paris and other locations, and employs approximately 33,000 people worldwide. Additional information can be found at :

Description :

• Do you consider yourself analytical and good at communication?
• And do you fancy to learn more about the insurance industry?
• Then your next adventure might just start at Chubb in Madrid!

In this role you will provide Account Management Services to Global Accounts incoming to Chubb EMEA from our Worldwide Multinational network. You will be responsible for the issuance and delivery of policy documentation for renewal and new business, endorsements and associated administrative within Chubb’s agreed standards across by adopting the 'right first time' principle (100% data quality checking prior to issuance & booking).

The role also involves working closely with Global Service teams across the Chubb Global Network, Underwriting, Credit Control, and other internal stakeholders where required.

Responsibilities :

• Ensure that all handled programmes and policy documentation are issued to agreed service standards and corporate guidelines.
• Build strong relationships with Underwriters, Clients, Brokers, Chubb Offices and other external parties, become the main focal and contact point for all service matters relating to their accounts.
• Supporting Chubb’s business development and client relationship activities.
• Account handling and supporting Global Client Service Executive’s and Underwriters on relevant account / activities.
• Assist where required with ongoing Projects that are identified throughout a given year for better improvement to the Global Services Department.
• Make sure that Chubb’s Service Standards are met and, if possible, exceeded in the implementation of Global Programmes.
• To work within the framework of Chubb ethical and service standards.

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