Client Relationship Manager - 6 Months

Communisis; Barcelona; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

An established industry player is looking for a skilled Client Relationship Manager to join their dynamic team in Barcelona. This role offers a unique opportunity to engage with clients and manage accounts efficiently, ensuring a high standard of service delivery. You will be responsible for fostering strong client relationships, overseeing operational processes, and driving business development. With a hybrid working model, you will enjoy flexibility while contributing to a forward-thinking company that values innovation and client satisfaction. If you have a passion for client services and a knack for project management, this is the perfect role for you.

Formación

• Experience in client services management within a corporate environment.
• Bilingual communication skills are essential for this role.

Responsabilidades

• Daily cooperation with clients to ensure satisfaction.
• Coordination of product development and production.

Conocimientos

Client Services Management

Professional Communication

Presentation Skills

Project Management

Bilingual Communication

Client Relationship Management

Educación

Relevant Topic Graduate

Descripción del empleo

Communisis is a UK leading provider of personalised customer communication services that specialises in helping clients communicate with their customers more effectively and more profitably in fast-changing markets.

THE ROLE

We are seeking an experienced Client Relationship Manager to work with us on a 6 month Fixed Term Contract. This position is based on a hybrid working model, working out of a Barcelona office 2-3 days a week.

To work in partnership with the Client to provide a mutually profitable, efficient and professional fulfilment service through total ownership of the account/contract including: Client Relationships, Sales/Business Development, Operational Ownership, and Team Management.

KEY RESPONSIBILITIES

1. Daily cooperation with a client
2. Product development with the suppliers
3. Coordination of the production of products

EXPERIENCE

1. Client Services management experience in a busy corporate environment
2. Experience in a blue chip compliance environment
3. Experience of complex incident reporting and complaint management
4. Relevant Topic Graduate
5. Polished professional communication and presentation skills
6. Bi-lingual language skills – required language & English
7. Premiums/gadgets global business understanding capabilities
8. Knowledge about premiums products, printing technologies, vouchers, lotteries
9. Brief reception, questioning, and production capabilities
10. Understanding of the suppliers (premiums) capabilities
11. Excellent client-facing relationship management
12. Project management