Client Partner - Telecoms (Vodafone Spain)

MBR Partners; Madrid; Presencial; EUR 50.000 - 70.000; Jornada completa

Descripción de la vacante

An established industry player is seeking a dynamic Account Manager to drive growth and enhance client relationships. This role involves managing customer inquiries, ensuring service satisfaction, and identifying new business opportunities within the Telecom sector. The ideal candidate will possess a strong network within the industry, particularly with C-level executives, and demonstrate exceptional communication and multitasking skills. Join a forward-thinking company where your contributions can significantly impact business success and client satisfaction.

Formación

• Proven experience in IT service sales with strong executive relationships.
• Excellent multitasking and communication skills are essential.

Responsabilidades

• Manage customer inquiries and ensure their needs are met.
• Identify upsell opportunities and collaborate with the sales team.

Conocimientos

Sales experience in IT services

Relationship management with C-level executives

Multitasking abilities

Strong written communication skills

Strong verbal communication skills

Organizational skills

Attention to detail

Descripción del empleo

Our client is one of the world's leading IT & Engineering Service Integration businesses. We are looking for a strong Account Manager with a personal network of contacts within Vodafone Spain.

Responsibilities:

• Handle inquiries and requests from customers and address their needs.
• Stay on top of accounts, making sure they receive services that are within their budget and meet their needs.
• Meet regularly with other team members to discuss progress and find new ways to improve business.
• Generate progress reports for clients and senior leaders within the organization.
• Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly.

Required Skills and Qualifications:

• Experience in selling IT services and should have good relationships preferably with C-level / Senior executives within the Telecom / Teleco industry.
• Professional experience in a sales or customer service role.
• Ability to multitask and juggle several responsibilities simultaneously. Strong written and verbal communication skills.
• Excellent organizational skills and attention to detail.