Client Advisor Puerto Banus ECI

DOLCE&GABBANA; Marbella; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A leading luxury fashion brand is seeking an experienced Client Advisor for its boutique in Marbella. You will be the Brand ambassador, providing exceptional service and tailoring client experiences. The ideal candidate should have at least 2 years of experience in menswear luxury retail and be fluent in Spanish and English. Join us to build long-lasting relationships with clients while promoting our exquisite products.

Formación

• Minimum 2 years of relevant experience in menswear in luxury retail.
• Self-motivation with positive attitude and professional selling techniques.
• Strong team player.

Responsabilidades

• Tailor the client experience to elevate brand impression.
• Deliver outstanding customer service and build long-term relationships.
• Maintain store standards according to guidelines.

Conocimientos

Fluency in Spanish and English

Effective sale techniques

Strong presentation skills

Interpersonal skills

Customer focus

Descripción del empleo

We are currently looking for an experienced and proactive Client Advisor for our boutique based in El Corte Ingles, Puerto Banus, Marbella.

As a Client Advisor, you will be the Brand ambassador and you will make sure to provide an excellent service to every customer.

Key Responsibilities

• Tailor the client experience in order to elevate experience and impression of the brand
• Support the Sale Staff performance providing mentoring and ensure smooth operations on the shop floor
• Promote and sell products by identifying our international customers’ needs
• Deliver outstanding customer service and build long-term relationship with customers
• Maintain the store standards according to the guidelines.
• Embody and transmit with passion the company projects through an effective product knowledge
• Ensuring to build long lasting relationships with the clients using clienteling tools (i.e. Client Book or client ceremony instructions) and system (i. e. CRM)
• Monitor the stock levels and support the activities of the Sale Staff
• Support basic cash operations when necessary (is trained to use the till)
  
  

Requirements

• Fluency in Spanish and English. Other languages are considered a plus
• Minimum 2 years of relevant experience in menswear in luxury retail
• Client Ceremony
• Effective sale techniques
• Store’s KPIs
• Self-motivation with positive attitude and professional selling techniques
• Good customers focus with strong presentation, interpersonal and communication skills
• Strong team player
  
  

Location: Marbella, Spain