Claims Governance & QA Lead – Europe (Multi-Country)

Sompo; Madrid; Híbrido; EUR 70.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health & Wellness Benefits

Retirement & Savings Plans

Global Parental Leave & Adoption Assistance

Employee Assistance Program

Tuition Reimbursement

Descripción de la vacante

Sompo International is hiring a Claims Governance & Quality Assurance Specialist for their Continental Europe Claims team. Located in Madrid, this role focuses on strengthening governance frameworks and enhancing claim quality across multiple countries. The ideal candidate should have 10+ years in insurance claims and experience in multinational environments. Skills in data analytics and proficiency with tools like Excel and Power BI are valued. Benefits include health plans, retirement savings, and professional development assistance.

Formación

• 10+ years of experience in insurance claims, governance, quality assurance, or operational risk.
• Experience in a multinational claims environment is strongly preferred.
• Familiarity with J-SOX and internal controls is an advantage.

Responsabilidades

• Conduct independent QA reviews of claim files across jurisdictions.
• Identify trends and control gaps for claims handling improvement.
• Produce regular claims KPI dashboards and management reports.

Conocimientos

Analytical mindset

Excellent communication skills

Attention to detail

Problem-solving skills

Proficiency in Excel and Power BI

Educación

University degree in Law, Insurance, Risk Management, Business Administration, or related field

Herramientas

Excel

Power BI

Descripción del empleo

Sompo International is hiring a Claims Governance & Quality Assurance Specialist for their Continental Europe Claims team. Located in Madrid, this role focuses on strengthening governance frameworks and enhancing claim quality across multiple countries. The ideal candidate should have 10+ years in insurance claims and experience in multinational environments. Skills in data analytics and proficiency with tools like Excel and Power BI are valued. Benefits include health plans, retirement savings, and professional development assistance.