Chief Risk Officer (h / m / d)

Asesoresygestores; Valencia; Híbrido; EUR 40.000 - 80.000; Jornada completa

Descripción de la vacante

Una empresa innovadora busca un Chief Marketing Officer para liderar la gestión de la plataforma Salesforce Marketing Cloud. En este rol, serás el punto de contacto principal para los usuarios globales y el equipo digital, asegurando la operación óptima y la mejora continua de la plataforma. Con un enfoque en la adopción de mejores prácticas de marketing, tendrás la oportunidad de empoderar a los usuarios y maximizar las capacidades de marketing y el compromiso del cliente. Ofrecemos un modelo de trabajo híbrido flexible, un ambiente de oficina moderno y beneficios atractivos como seguro médico y lecciones de idiomas. Si estás listo para llevar tu carrera al siguiente nivel, esta es tu oportunidad.

Servicios

Modelo de trabajo híbrido

Ticket Restaurant

30 días laborables de vacaciones

Lecciones de idiomas

Seguro médico subsidiado

Ambiente de oficina moderno

Formación

• 5+ años de experiencia con Salesforce Marketing Cloud en un entorno B2B global.
• Fuertes habilidades de gestión de proyectos y comunicación.

Responsabilidades

• Gestionar usuarios clave y fomentar un entorno colaborativo.
• Supervisar el ciclo de vida de lanzamientos y cambios en la plataforma.

Conocimientos

Salesforce Marketing Cloud

Key User Management

Change Management

Project Management

Communication Skills

Interpersonal Skills

Microsoft Office Suite

Data Migration Tools

Herramientas

SAP

MuleSoft

Descripción del empleo

Officer

Chief Marketing Officer

As the Salesforce Marketing Cloud Platform Manager, you will be the main point of contact for our global business users and digital team, ensuring optimal operation and continuous enhancement within our Salesforce Marketing Cloud environment. You will drive the adoption of marketing best practices and empower business users to maximize our marketing capabilities and customer engagement.

Job main responsibilities :

1. Key User Management : Develop and maintain a robust Key User network, fostering a collaborative environment for knowledge sharing and feedback gathering. Provide ongoing training and support for Key Users, empowering them to act as champions for the Marketing Cloud platform within their teams.
2. Platform Governance : Collaborate in developing user guidelines and best practices that optimize platform utilization and data integrity. Implement and maintain governance procedures, designed by the business for Marketing Cloud usage. Monitor adherence to established guidelines and processes, identifying and addressing deviations.
3. Change and Project Release Orchestration : Evaluate project and change requests from a business perspective, ensuring alignment with strategic objectives. Oversee the entire release lifecycle, including demand orchestration, project management, UAT (User Acceptance Testing) execution, and communication strategy to the digital and business teams.
4. Integration Monitoring : Develop and implement monitoring processes to detect and resolve integration issues proactively, in collaboration with the digital team. Ensure smooth integration between Marketing Cloud and other relevant platforms.
5. User Management : Oversee the user lifecycle within Marketing Cloud, managing user creation, access control, and permissions assignments.

Qualifications :

1. 5+ years of experience working with Salesforce Marketing Cloud, preferably in a global B2B enterprise environment.
2. Strong understanding of key user management principles and best practices.
3. Experience in change and release management methodologies (e.g., Agile, Waterfall).
4. Excellent communication skills in English, both verbal and written. Any other language is a plus.
5. Strong communication and interpersonal skills, with the ability to build relationships and collaborate effectively with various teams, including executives and sales and marketing leadership, as well as end users.
6. Solid project management skills, including planning, scheduling, risk management, and team leadership.
7. Strong understanding of the Salesforce platform, including its core features, configuration options, and administration tasks such as user management, profile and permission sets, and security settings.
8. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
9. Experience with SAP and data migration tools, techniques, and API integrations (e.g., MuleSoft) is a plus.

What do we offer?

1. 50% Hybrid Work Model : Flexibility to work from home and in the office, helping you achieve a healthy work-life balance.
2. Ticket Restaurant : Enjoy a daily meal allowance to support your well-being.
3. 30 Labor Days of Holidays : Ample time off to relax and recharge.
4. Language Lessons : Access to language lessons to help you grow both personally and professionally.
5. Medical Insurance : 50% company-subsidized medical insurance for employees, with the option to extend coverage to family members at a highly competitive rate.
6. Open and Modern Office Environment : Work in a collaborative, innovative, and comfortable space designed for your success.