Chief Operating Officer (COO)

Satispay; España; On-site; EUR 150,000 - 210,000; Full time

Job summary

Satispay in Spain is seeking a Chief Operating Officer to scale and optimize the company's operational foundations across Europe. You will lead diverse teams, drive efficiency, and align daily activities with the long-term objectives to support hyper-growth.

The role emphasizes cross-functional leadership with Product, Tech, Compliance, and Business Development, establishing robust KPI frameworks and scalable processes to enable rapid user growth and geographic expansion.

Job description

About us

Traditional banking has never really given people control over their financial life. Satispay exists to change that: to empower people through finance . That means making financial services easy and accessible for millions of users. We started with payments, then benefits, investing, cards... and we’re not done. Not even close. Same logic every time: find a real problem, solve it properly, then look for the next one. The destination? To build the most loved financial platform in the world. Getting there takes leaders who own outcomes across teams, not just tasks, and set the tone for refusing the “someone else will fix this” culture. If that's how you lead, you'll fit right in.

What you'll be doing

As our Chief Operating Officer (COO), you'll scale and optimise Satispay’s operational foundations, driving operational excellence across all functions to support our hyper-growth trajectory across Europe. Here's what that looks like in practice:

• Strategic Operations - Direct daily operational activities to align with long-term company objectives, ensuring seamless execution across teams.
• Process Optimization - Identify operational bottlenecks, standardise workflows, and implement scalable processes that enhance overall business efficiency.
• Cross-Functional Leadership - Align operations with Product, Tech, Business Development, and Compliance to guarantee seamless end-to-end execution.
• Performance & Metrics - Define, track, and drive key operational KPIs, establishing robust reporting frameworks to ensure data-driven decision-making.
• Scalability & Infrastructure - Build resilient operational systems and frameworks capable of supporting rapid user acquisition and geographical expansion.

You will lead and mentor high-performing teams, collaborate closely with peers with structured communication and transparency, demonstrating a commitment to integrity and ownership.

Who we're looking for

You’ll take on one of the hardest challenges at our scale: scaling operational