Chief of Staff to Chief Operating Officer COO

Tripadvisor; Barcelona; Híbrido; EUR 60.000 - 100.000; Jornada completa

Descripción de la vacante

An innovative company is seeking a Chief of Staff to support the COO in optimizing management efficiency and driving strategic initiatives. This role is pivotal in enhancing collaboration across teams and ensuring alignment with company goals. The ideal candidate will bring extensive experience in strategic roles, strong analytical abilities, and exceptional interpersonal skills. With a focus on fostering a vibrant organizational culture, this position offers a unique opportunity to influence the restaurant industry positively. Join a diverse team dedicated to growth and excellence, where your contributions will make a significant impact.

Servicios

Flexible working environment

Lunch vouchers

Health insurance fully covered

Life Insurance and Disability coverage

Continuous learning and development programs

Free access to the Calm app

Team-building events

Lifestyle benefits

Formación

• 8-10 years of experience in strategic consulting or business management.
• Strong analytical skills and business acumen.

Responsabilidades

• Act as a trusted advisor to the COO and manage communication flow.
• Lead budgeting processes and monitor financial targets.

Conocimientos

Strategic planning

Organizational coordination

Project management

Budgeting

Stakeholder management

Data analysis

Interpersonal skills

Problem-solving

Educación

Master's degree in Economics

MBA

Descripción del empleo

Join our Movement and Champion Restaurant Culture!

At TheFork, we believe that the best things in life happen around the table. We are on a mission to connect the world's favorite restaurants with the broadest community of loyal diners.

Finding the best dining experience for our Diners community or boosting restaurant performance for our Restaurateurs Partners has never been easier thanks to our signature products:

• TheFork App: Our free restaurant discovery and booking app that helps you find your next table with ease.
• TheFork Manager: Our innovative software tool that digitizes restaurant operations, empowering our Restaurateurs to manage bookings efficiently and boost their revenue.
• TheFork PAY and TheFork Gift Card: Quick and easy ways to pay directly from TheFork app.

At TheFork, we also believe that people truly make the difference. Our vibrant Forkies community is the backbone of our success. Our core values—Better Together, Ownership, Respect, and Growth—guide everything we do, shaping our behaviors: Come as you are, Dig in, and Make it Memorable.

TheFork leads the restaurant booking market in Europe and operates in 11 countries. Our offices boast a fully international team working together in a flexible, multicultural, and constructive environment that provides everyone with space to grow both professionally and personally.

To learn more about TheFork and our Forkies, explore our official site:

What you will do:

As a Chief of Staff, you will be the right-hand person to our Chief Operating Officer (COO) and their management team. Your main mission will be to optimize time and ensure the efficiency of the management team and their roles within our company. You will be part of an amazing high-performing team. The position is based in Barcelona and may require some travel.

Responsibilities include:

• Be the Right Hand to the COO: Act as a trusted advisor and strategic thought partner, providing insights and proactive advice to guide decision-making. Ensure the COO is fully prepared for meetings with detailed agendas, supporting materials, and actionable follow-ups. Manage communication flow, triaging inbound communication, preparing outbound messages, and providing real-time access to critical reports and risk assessments.
• Facilitate and Coordinate for the COO's Direct Reports: Serve as the central facilitator and coordinator to ensure efficient collaboration and alignment with company strategy. Optimize communication, organize functional meetings, and track OKRs to ensure accountability and resource allocation.
• Lead Budget Preparation and Monitoring: Own the budgeting process for the Operations & Central Sales team, including preparing, monitoring, and managing budgets. Oversee budget trade-offs and track performance to meet financial targets.
• Drive and Manage Strategic Projects: Act as a project manager for high-impact, cross-functional initiatives. Coordinate project lifecycle, facilitate steering committees, analyze data, and monitor KPIs for continuous improvement.

Why you'll thrive in this role:

You will be at the center of the Operations & Central Sales function, working on strategic planning, organizational coordination, and problem-solving. Your role will require attention to detail, influence without authority, and strong analytical skills.

Who you are:

• You hold a Master's degree in Economics, potentially with an MBA.
• You have 8-10 years of experience, including roles in strategic consulting, Chief of Staff, or business management, preferably in a tech company.
• You possess strong business acumen, a cross-functional mindset, and a strategic approach.
• You have excellent analytical skills, confidence with numbers and complex information.
• You are a people-oriented professional with strong interpersonal and diplomatic skills, capable of building trust and collaborating effectively with management. Your communication skills are exceptional.
• You are highly organized, detail-oriented, deadline-driven, and adaptable under pressure. You approach challenges with a problem-solving mindset.
• Fluency in English is essential, along with proficiency in at least one additional European language (e.g., Italian, Spanish, French).

What we offer you:

• An awesome team (not everybody likes our jokes, but we try our best)
• A permanent contract (useful for stability)
• Flexible working environment with 2 days of home office per week
• Competitive fixed salary, bonus, and equity (yes, equity!)
• Lunch vouchers for each working day (because we like good restaurants)
• International teams with over 30 nationalities and 16 offices worldwide
• Highly inclusive working environment
• Lifestyle benefits (reimbursements for leisure, family support, travel, etc.)
• Continuous learning and development programs
• Free access to the Calm app
• A program to support work/life balance
• Health insurance fully covered by the company
• Life Insurance and Disability coverage at no cost to employees
• Modern offices with dining, coffee points, and leisure areas
• Team-building events

We believe that we are better together and welcome everyone for who they are. We strive to ensure equal opportunity for all, regardless of ability, age, socioeconomic background, ethnicity, gender, or other protected characteristics. Bring your unique perspectives and experiences to help us disrupt the restaurant industry and excel from good to great.

TheFork is committed to a fair recruitment process. If you have special needs requiring support during your application or interview, please contact our HR team for assistance.

Required Experience: Chief of Staff or similar senior strategic role

Key Skills: Strategic planning, organizational coordination, project management, budgeting, stakeholder management, data analysis

Employment Type: Full-Time

Experience: 8-10 years

Vacancy: 1