We are the premier Official Tour Operator to the Tour de France and world-class reference for cycling tours, renowned throughout the cycling industry for providing best-in-class cycling tours dedicated to avid cyclists. After two decades of steady growth, the company is now raising the bar to the next level.
THE ROLE :
We are looking for a CHIEF MARKETING & SALES OFFICER to oversee and manage all aspects of our marketing and sales strategy.
What you will be doing :
Marketing and Sales Strategies :
- Develop and execute comprehensive marketing and sales strategies that align with company goals, driving brand awareness, customer acquisition and retention, and revenue growth.
- Plan, implement, and evaluate sales and marketing campaigns and initiatives.
- Regularly assess the value proposition of products.
- Develop marketing strategies for new products or markets that align with the company vision and standards.
Market Research and Analysis :
- Conduct market research to identify customer requirements, opportunities, trends, and challenges.
- Provide short- and long-term market forecasts and reports by collecting, analyzing, and interpreting market data.
Digital Marketing :
- Define the digital marketing strategy, action plan and activities, and establish KPIs to continuously monitor performance : Website management, email marketing, sales leads and conversion, social media management.
- Oversee the development and implementation of creative and impactful marketing campaigns across various channels, ensuring brand consistency, tracking performance and maximizing ROI.
- Develop and implement lead generation and nurturing processes that effectively convert leads from marketing to sales.
- Evaluate channel performance and optimize channel strategies.
- Manage vendors and third parties to reach objectives and results.
Data Management and Performance Analysis :
- Continuously monitor performance of sales and marketing activities.
- Identify, establish and track KPIs.
- Drive data analysis.
- Monitor ROI of activities.
Forecasting and Pipeline Management :
- Develop and refine sales forecasting processes.
- Implement pipeline management processes to track opportunities, identify bottlenecks, and drive velocity.
- Analyze sales data to identify trends, opportunities, and areas for improvement.
- Develop and manage relationships with channel partners to maximize value.
Customer Relationship Management :
- Develop and implement CRM strategy to manage customer interactions, track data, and improve customer retention.
- Utilize CRM data to generate insights and reports to support sales and marketing decisions.
What we are looking for :
- Degree in marketing or a related field.
- 5-10 years experience in a similar role.
- Proven experience in digital marketing, leading and managing SEO / SEM, marketing database, email, social media, advertising campaigns and CRM management.
- Extensive experience within the US market.
- Fluent in English and Spanish.
- Passion for cycling.
- Our company culture commits to excellence, quality and continuous improvement which drives us to constantly improve our customer experience.
- We pride ourselves on fostering a culture of innovation, collaboration and the mindset of our people being our most valuable asset for our success.
- A demanding yet fun and friendly environment.