Chief Commercial Officer

buscojobs España; Ourense; Presencial; EUR 30.000 - 45.000; Jornada completa

Descripción de la vacante

A leading company in the SaaS travel management sector is seeking a German-speaking Onboarding Specialist. This role involves managing client implementations, ensuring a smooth onboarding experience, and requires excellent communication and project management skills. The ideal candidate is organized, detail-oriented, and has a strong background in project management. Join a dynamic team dedicated to revolutionizing business travel.

Servicios

Equity

Generous vacation days

Private healthcare

Gym allowance

Formación

• Proven success managing projects in an international environment.
• Native or near-native German speaker.
• Fluent in English (written and spoken).

Responsabilidades

• Lead cross-functional project teams to implement new clients successfully.
• Develop and execute strategies to achieve account ramp-up goals.
• Communicate complex technical information clearly to all audiences.

Conocimientos

Project Management

Communication

Problem Solving

Analytical Skills

Educación

Studies in Project Management

Descripción del empleo

We're TravelPerk, a hyper-growth SaaS platform offering companies a one-stop-shop for booking, managing, and reporting business travel.

Our aim is to revolutionise the $1.3 trillion business travel market by combining an unrivalled choice of travel options with a powerful booking and management platform and access to 24/7 customer support. We’ve become the leading all-in-one travel management solution.

Founded in 2015 and headquartered in Barcelona, we’ve grown to over 1200 people in 9 offices across Europe and North America. In 2022, we became a ‘unicorn’, and in 2024, we raised $104 million in additional investment, with a total valuation of $1.4 billion.

We’ve been winning awards too. Since 2023, we’ve been voted one of the best places to work, one of the fastest-growing apps and tech companies, and a leading pioneer of business travel.

These are just some of the reasons why global brands like Wise, Red Bull, GetYourGuide, and Aesop trust us to supercharge their corporate travel.

The Role

The Implementation team at TravelPerk manages the onboarding of our new clients. We are looking for a German-speaking Onboarding Specialist responsible for executing and launching implementations within your portfolio. You will analyze each customer's needs to propose a tailored implementation plan. Your success will be measured by the completion and adoption of the TravelPerk platform among your customers' users. You will be the subject matter expert in change management and will deliver a 7-star onboarding experience!

This role requires excellent communication and project management skills, organizational and problem-solving abilities, and keen attention to detail. While some technical understanding of integrations and open APIs is helpful, you do not need to be an expert immediately.

What you’ll be doing :

1. Lead cross-functional project teams to implement new clients successfully.
2. Initiate, plan, execute, control, and close projects, including developing requirements, finalizing deliverables, and managing client communications.
3. Review contracts, optimize resource management, and validate process quality.
4. Serve as the first point of contact for client escalations during implementation.
5. Develop and execute strategies to achieve account ramp-up goals.
6. Ensure accounts are staged, scheduled, and prioritized according to client and business needs.
7. Communicate complex technical information clearly to all audiences.
8. Ensure project team members understand timelines, tasks, risks, and issues.

What we look for :

• Proven success managing projects in an international environment.
• Native or near-native German speaker.
• Fluent in English (written and spoken).
• Experience implementing products for different clients.
• Experience in Travel Agency or Training sectors is a plus.
• Organized, structured, with strong analytical and recommendation skills.
• Excellent communication skills in English.
• Ability to build relationships at all levels and adapt communication accordingly.
• Driven by challenges and eager to make a difference.

Nice to have but not essential :

• Studies in Project Management.
• Experience in the travel industry.
• Previous SaaS implementation experience.

What we always look for :

• Highly organized with strong administrative skills and a proactive attitude.
• Good culture and team fit.
• Calm under pressure.
• Smart, quick learner, and tech-savvy.
• Hardworking and willing to go the extra mile.

We offer a competitive compensation package, including equity, generous vacation days, health perks such as private healthcare or gym allowance depending on your location.

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