Chief Commercial Officer

Nordex SE; Las Palmas de Gran Canaria; Presencial; EUR 40.000 - 70.000; Jornada completa

Descripción de la vacante

Join a dynamic and innovative company revolutionizing the business travel market! As an Onboarding Specialist, you'll lead the implementation of new clients, ensuring a seamless onboarding experience. Your role will involve analyzing client needs, managing projects, and delivering exceptional service. With a focus on communication and organization, you'll help clients adopt the platform effectively. This position offers a unique opportunity to work in a fast-paced environment, collaborate with diverse teams, and contribute to a company recognized as a leader in the travel industry. If you're driven by challenges and eager to make an impact, this role is perfect for you.

Servicios

Equity

Generous Vacation

Private Healthcare

Gym Allowance

Formación

• Proven success in managing international projects.
• Native or near-native German proficiency is essential.

Responsabilidades

• Lead cross-functional teams to implement new clients successfully.
• Manage all phases of implementation projects and client communications.

Conocimientos

Project Management

Communication Skills

Problem-Solving

Organizational Skills

Analytical Skills

German Proficiency

English Proficiency

Educación

Studies in Project Management

Descripción del empleo

We're TravelPerk, a hyper-growth SaaS platform offering companies a one-stop-shop for booking, managing, and reporting business travel.

Our aim is to revolutionise the $1.3 trillion business travel market by combining an unrivalled choice of travel options with a powerful booking and management platform, along with 24/7 customer support. We’ve become the leading all-in-one travel management solution.

Founded in 2015 and headquartered in Barcelona, we’ve grown to over 1200 people across 9 offices in Europe and North America. In 2022, we became a ‘unicorn,’ and in 2024, we raised $104 million in additional funding, reaching a valuation of $1.4 billion.

We’ve received numerous awards, including being voted one of the best places to work, one of the fastest-growing tech companies, and a pioneer in business travel since 2023.

Global brands like Wise, Red Bull, GetYourGuide, and Aesop trust us to enhance their corporate travel experiences.

The Role

The Implementation team manages onboarding new clients. We seek a German-speaking Onboarding Specialist responsible for executing and launching implementations within your portfolio. You will analyze client needs to develop tailored implementation plans. Your success will be measured by platform adoption and client satisfaction during onboarding. You will be a subject matter expert in change management, delivering a 7-star experience for clients.

The role demands excellent communication, project management, organizational, and problem-solving skills. While familiarity with integrations and open APIs is helpful, deep technical expertise is not required initially.

What you’ll be doing :

• Lead cross-functional teams to implement new clients successfully.
• Manage all phases of implementation projects, including requirements gathering, deliverables, and client communications.
• Review contracts, optimize resources, and ensure process quality.
• Act as the primary contact for client escalations during onboarding.
• Develop strategies to achieve account ramp-up goals.
• Prioritize accounts based on client and business needs.
• Communicate technical information clearly to all audiences.
• Ensure team members understand timelines, tasks, risks, and issues.

What we look for :

• Proven success in managing international projects.
• Native or near-native German proficiency.
• Fluent in English (spoken and written).
• Experience implementing products for various clients.
• Experience in travel agencies or training is a plus.
• Organized, analytical, and able to deliver recommendations.
• Excellent communication skills in English.
• Ability to build relationships at all levels and adapt communication accordingly.
• Driven by challenges and eager to make a difference.

Preferred but not essential :

• Studies in Project Management.
• Experience in the travel industry.
• Previous SaaS implementation experience.

What we always look for :

• Highly organized with a proactive attitude.
• Good cultural and team fit.
• Calm under pressure.
• Quick learner, tech-savvy.
• Willing to go the extra mile.

We offer a competitive package, including equity, generous vacation, and health perks such as private healthcare or a gym allowance, depending on your location.