Chief Commercial Officer

Nordex SE; Almería; Presencial; EUR 30.000 - 45.000; Jornada completa

Descripción de la vacante

Join a leading travel management company as a German-speaking Onboarding Specialist, responsible for executing client implementations and enhancing user adoption of their platform. This role calls for project management skills, excellent communication abilities, and proficiency in both German and English in a fast-paced environment.

Servicios

Competitive compensation package with equity

Generous vacation

Health perks like private healthcare

Gym allowance

Formación

• Native or near-native German language skills required.
• Proven project management experience in an international environment.
• Organized, analytical, and able to deliver recommendations.

Responsabilidades

• Lead cross-functional teams to implement new clients successfully.
• Manage all phases of implementation projects, including client communication.
• Serve as the primary contact for client escalations during onboarding.

Conocimientos

Project Management

Communication

Analytical Skills

Problem Solving

German Language

English Language

Educación

Studies in Project Management

Descripción del empleo

We're TravelPerk, a hyper-growth SaaS platform offering companies a one-stop-shop for booking, managing, and reporting business travel.

Our aim is to revolutionise the $1.3 trillion business travel market by combining an unrivalled choice of travel options with a powerful booking and management platform and access to 24 / 7 customer support. We've become the leading all-in-one travel management solution.

Founded in 2015 and headquartered in Barcelona, we've grown to over 1200 people across 9 offices in Europe and North America. In 2022, we became a 'unicorn,' and in 2024, we raised $104 million in additional investment, with a total valuation of $1.4 billion.

We've been recognized with multiple awards. Since 2023, we've been voted one of the best places to work, one of the fastest-growing apps and tech companies, and a pioneer in business travel.

Global brands like Wise, Red Bull, GetYourGuide, and Aesop trust us to supercharge their corporate travel, which demonstrates our industry leadership.

The Role

The Implementation team manages onboarding of new clients. We are seeking a German-speaking Onboarding Specialist responsible for executing and launching implementations within your portfolio. You will analyze customer needs to propose tailored implementation plans. Success is measured by the completion and adoption of the TravelPerk platform among your customers' users. You will be a subject matter expert in change management and deliver a 7-star onboarding experience

The role requires excellent communication, project management, organizational, and problem-solving skills. While familiarity with integrations and open APIs is helpful, you do not need to be an expert immediately.

What you'll be doing :

• Lead cross-functional teams to implement new clients successfully.
• Manage all phases of implementation projects, including requirements gathering and client communication.
• Review contracts, optimize resources, and validate process quality.
• Serve as the primary contact for client escalations during onboarding.
• Develop strategies to achieve account ramp-up goals.
• Prioritize accounts based on client and business needs.
• Communicate technical information clearly to diverse audiences.
• Ensure team members understand timelines, tasks, risks, and issues.

What we look for :

• Proven project management experience in an international environment.
• Native or near-native German language skills.
• Fluent English (spoken and written).
• Experience implementing products for various clients.
• Experience in travel agencies or training is a plus.
• Organized, analytical, and able to deliver recommendations.
• Excellent communication skills in English.
• Ability to build relationships internally and externally, adapting communication accordingly.
• Driven by challenges and eager to make a difference.

Nice-to-have :

• Studies in Project Management.
• Experience in the travel industry.

What we value :

• Highly organized with a proactive attitude.
• Good cultural and team fit.
• Calm under pressure.
• Fast learner, tech-savvy.
• Hardworking, willing to go the extra mile.

We offer a competitive package, including equity, generous vacation, health perks like private healthcare or gym allowance, depending on location.

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