Channel Enablement Manager, EU Datech

TD SYNNEX Europe Services and Operations S.L.U.; Barcelona; Hybrid; EUR 50,000 - 70,000; Full time

Benefits offered by this job

Hybrid work model

Professional development programs

Job summary

TD SYNNEX is seeking a proactive partner success specialist to collaborate with Datech vendors across Europe, including Barcelona, supporting the customer lifecycle and program implementation. The role enables cross‑functional collaboration to grow revenue and improve retention.

You will demo portal capabilities, drive partner adoption, design automated nurture plans, and analyze data to identify opportunities with partners, all within a hybrid European environment.

Qualifications

• 3 to 5 years of relevant work experience.
• Ability to interact with managers and above.
• Strong organizational and time management skills.
• Ability to collaborate and build solid working relationships.
• Demonstrates complex problem solving, critical thinking and decision making.

Responsibilities

• Vendor relationship: Drive the Datech value and capabilities to all Vendors; collaborate with Vendor teams.
• Customer Lifecycle Services: Provide full demos of Portal capabilities to Vendors and new partners; drive partner adoption.
• Automated Nurture: Design, implement, and manage automated nurture plans for partners.
• New Business Development: Drive programs to expand business with existing customers and partners.
• Relationship Building: Foster strong relationships with vendor stakeholders and relay insights to internal teams.

Skills

Communication skills

Collaboration

Organizational skills

Time management

Problem solving

Decision making

Critical thinking

Job description

Job Purpose

To work with new Datech vendors and support the customer success/customer lifecycle methodology implementation across the different vendors and partners, working closely with all European countries. Work to help developing all areas of the business from sales and marketing to automation. This role can be based in any of our European locations.

Responsibilities

• 1. Vendor relationship: Drive the Datech value and capabilities of our solutions to all Vendors Collaborate with Vendor teams to drive partner programs to improve customer retention. Demo all Datech Value Tools to all Vendors
• 2. Customer Lifecycle Services: Provide full demos of Portal capabilities to Vendors and new partners Drive Partner adoption to use the LAER model Provide Data analysis and reports Help to identify Opportunities within partners data
• 3. Automated Nurture: Design, implement, and manage automated nurture plans aimed at engaging partners throughout the customer lifecycle. Encourage partners to use Automated Nurture for Long tail business Help with creation of nurture templates Monitor performance, analyse results, and make data-driven adjustments to enhance partner engagement and conversion rates.
• 4. New Business Development: Drive strategic programs to expand business on existing customers, supporting the regional Datech Business Development Managers. Utilize market research and insights to develop strategies that expand the partner network and drive revenue growth.
• 5. Relationship Building: Foster strong relationships with key vendor stakeholders and partners acting as a trusted advisor Understand partner needs, challenges, and feedback, and relay insights to internal teams for continuous improvement

What We're Looking For

>3 to 5 Years of relevant work experience. Able to use common office equipment, computer systems and applications. Communication skills: able to interact effectively with higher levels of management (managers & above) Able to collaborate and build solid, effective working relationships with others. Possesses strong organizational and time management skills, driving tasks to completion. Able to demonstrate complex problem solving, critical thinking, and decision-making.

Why You'll Love Working With Us

Competitive compensation and benefits package. Clear career development opportunities in a global organization. Hybrid work model. Inclusive culture where every voice is valued.

At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What's In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

At TD SYNNEX (NYSE: SNX), we're proud to share an unwavering passion for bringing compelling technology products, services and solutions to the world. We're an innovative partner that helps our customers maximize the value of IT investments, demonstrate business outcomes and unlock growth opportunities. With diverse backgrounds, expertise and experiences, our co-workers make us who we are. When we seek to understand one another and recognize the power of the individual, we demonstrate respect and dignity; we learn, evolve and unlock potential to achieve outstanding results for our customers and win together. This broad perspective is integral to our commitment to diversity, equity and inclusion. To learn more, visit www.TDSYNNEX.com or follow us on Twitter, LinkedIn, and Facebook