Change Management Consultant (Madrid based)

Who We Are
BICG is the union of talent from various disciplines applied to think, design, and implement new ways of working strategies, new work models and renovated culture in organizations from different sectors and markets. We are economists, journalists, psychologists, sociologists, mathematicians, computer scientists, engineers, and architects, among other specializations. Ultimately, we form a multidisciplinary creative team with a common denominator: the pursuit of excellence in each project, regardless of the challenge involved. With 25 years of experience in the field, we have found that the most successful organizations are those that pay great attention to the experience of the employees, as well as to the customer experience and those that address these two factors in an integrated manner. Ultimately, we change people’s lives by changing the organizations they work for. Thanks to the implementation of a new Company Experience, we align the company’s goals with the reality that its different audiences live, using most appropriately all the levers available and, especially, seamlessly linking them together. We transform the environment, the processes, and above all, the culture of the company. Change management to help employees transition in the process of transformation is at the core of our activity.

We are hiring
We are looking for a CHANGE MANAGEMENT CONSULTANT based in Madrid.

What you will do
You will develop your work supporting the implementation of projects in clients during the complete cycle of our projects. Some of your key activities will be:

1. Participation in cultural transformation projects: Analysis and diagnosis phase, Development of working models, Change management.
2. Design and facilitation of workshops with clients and different stakeholders.
3. Travel is required, in Spain and Europe.
4. Business development: Follow-up of on prospects, supporting the business development strategy.
5. Management of customer relations for the coordination, in support of regional management, of projects for new forms of work and evolution of the current and future employee experience.

If you are fluent in English and Spanish, you have experience in change management consulting or cultural transformation and you are looking for an opportunity to have an impact in the ways companies work, this role is for you.

What we offer
Permanent contract (we are also open to other types of collaboration, such as freelance work). Diverse and exciting local and international projects in a fun and international company with 25 years of experience in the design and implementation of new ways of working strategies and company experience. An amazing community of people where everyone finds their place and where we take care of each other. High development potential in an agile and multidisciplinary team with an international mindset and start-up spirit. We have a hybrid work model with flexible working hours: you will work from our beautiful offices located in Madrid and have the possibility to work remotely when you need to. This will allow you to organize your working day according to the needs of your team and client, and to your personal priorities. Beautiful office near Cuzco. Other benefits such as: Extra days off during Christmas and Easter (up to 7 extra days after the first year), Company Events, Tax advantages through our Flexible Compensation platform, including access to Sanitas’ company plan at a reduced employee cost for you and your family. An open culture marked by flat hierarchies and direct communication paths among professionals. Self-responsible work and the possibility to contribute and carry out your own ideas and creativity. We are a socially responsible company, offsetting our carbon footprint. As well we want you to actively contribute to our social challenge activities as they unravel through the year.

Your profile
A university degree in any relevant field (business sciences, psychology, communication, anthropology, philosophy, sociology, engineering, etc). Fluency in English is a mandatory requirement for this role – please note candidates who do not meet this requirement will not be considered for this role. We are looking for a consultant with around 4-6 years of experience in Change Management. Please note that having previous experience in this field is a mandatory requirement for this job. Experience in internal communication projects is highly valued. Experience in workplace consultancy is highly valued. Experience/Certifications in transformation, change methodologies and project methodologies such as Prosci, LeanSigma, PMI, Prince, Agile, Scrum is valued. Fluency in French or German is highly valued. Excellent use of Windows tools and Office packages, especially PowerPoint and Excel. Willingness and availability to travel internationally is required. You are based in Madrid.

What you should bring
Strong sense of ownership and accountability. Attention to detail. Generosity, autonomy, and can-do attitude – we are a medium-sized company where we need to make things happen, regardless of our position within the team. Strong customer orientation and ability to communicate and bond with the client. Ability to be a thinker but also a doer. Creativity and eagerness to learn and share knowledge.

Change Management Consultant • Community of Madrid, Madrid, Spain