Cfo, Cto Con Experiencia En El Mundo Crypto Y Blockchain

buscojobs España; Valencia; Presencial; EUR 30.000 - 45.000; Jornada completa

Descripción de la vacante

A leading company in the SaaS travel management sector is seeking a German-speaking Onboarding Specialist. This role involves managing client onboarding, ensuring successful implementation of the platform, and providing a high-quality customer experience. Ideal candidates will have strong project management and communication skills, along with a background in international environments.

Formación

• Proven success managing projects in an international environment.
• Native or near-native German proficiency.
• Fluency in English (spoken and written).

Responsabilidades

• Lead cross-functional project teams for successful client implementations.
• Plan, execute, and close projects, including requirements documentation.
• Serve as the first point of contact for client escalations during onboarding.

Conocimientos

Project Management

Communication

Analytical Skills

Educación

Studies in Project Management

Descripción del empleo

We're TravelPerk, a hyper-growth SaaS platform offering companies a one-stop-shop for booking, managing, and reporting business travel.

Our aim is to revolutionise the $1.3 trillion business travel market by combining an unrivalled choice of travel options with a powerful booking and management platform and access to 24/7 customer support. We’ve become the leading all-in-one travel management solution.

Founded in 2015 and headquartered in Barcelona, we’ve grown to over 1200 people in 9 offices across Europe and North America. In 2022, we became a ‘unicorn’, and in 2024, we raised $104 million in additional investment, with a total valuation of $1.4 billion.

We’ve been winning awards too. Since 2023, we’ve been voted one of the best places to work, one of the fastest-growing apps and tech companies, and a leading pioneer of business travel.

These are just some of the reasons why global brands like Wise, Red Bull, GetYourGuide, and Aesop trust us to supercharge their corporate travel.

The Role

The Implementation team at TravelPerk manages the onboarding of our new clients. We are seeking a German-speaking Onboarding Specialist responsible for executing and launching implementations within your portfolio. As an Implementation Specialist, you will analyze each customer's needs to propose tailored implementation plans. Your success will be measured by the completion and adoption of the TravelPerk platform among your customers' users. You will be the subject matter expert in change management, delivering a 7-star onboarding experience.

The role requires excellent communication and project management skills, organizational and problem-solving abilities, and keen attention to detail. While familiarity with technical concepts like integrations and open APIs is beneficial, expert knowledge is not required initially.

What you’ll be doing :

• Lead cross-functional project teams for successful client implementations
• Plan, execute, and close projects, including requirements documentation and client communication
• Review contracts, optimize resource management, and validate process quality
• Serve as the first point of contact for client escalations during onboarding
• Develop strategies to achieve account ramp-up goals
• Prioritize accounts according to client and business needs
• Communicate complex technical information clearly
• Ensure team members understand timelines, tasks, risks, and issues

What we look for :

• Proven success managing projects in an international environment
• Native or near-native German proficiency
• Fluency in English (spoken and written)
• Experience implementing products for various clients
• Experience in travel agencies or training is a plus
• Organized, structured, with strong analytical skills
• Excellent communication skills in English
• Ability to build relationships internally and externally
• Motivated by challenges and driven to make a difference

Nice to have :

• Studies in Project Management
• Experience in the travel industry
• Previous SAAS implementation experience

What we always look for :

• Highly organized with a can-do attitude
• Good cultural and team fit
• Calm under pressure
• Fast learner, tech-savvy
• Hardworking and willing to go the extra mile