Category Buyer, General Services

Amadeus; Madrid; On-site; EUR 60,000 - 80,000; Full time

Job summary

Amadeus in Madrid is seeking a Category Buyer for General Services to join the Global Purchasing team. You will own end-to-end sourcing for HR and indirect services, coordinating with HR, Legal, Finance and regional stakeholders to optimize value and ensure contract compliance.

You will lead RFx, supplier evaluations and negotiations, implement contracts, and drive continuous improvements across recruitment, payroll, relocation and employee benefits.

Qualifications

• Around 5 years in indirect procurement.
• Experience with HR-related services is a plus.
• Knowledge of strategic sourcing and contract lifecycle.
• Ability to influence stakeholders and propose alternatives.
• Proactive mindset and strong business understanding.
• Experience with procurement tools (Coupa, contract platforms, SharePoint) is desirable.

Responsibilities

• Lead end-to-end sourcing for HR and indirect services categories, from need identification to negotiation and contract signing.
• Conduct RFx activities, supplier evaluations and fact-based negotiations.
• Implement contracts in coordination with regional buyers and internal stakeholders.
• Coordinate with Legal, data privacy and other teams during negotiation and contracting phases.
• Promote procurement’s role by engaging with internal customers and influencing sourcing decisions.
• Coordinate all steps of the sourcing lifecycle, including RFx and contract management.

Skills

Strategic sourcing

Stakeholder management

Negotiation

Contract lifecycle

Analytical skills

Project management

English fluency

Tools

Coupa

Contract management platforms

SharePoint

Job description

Job Title

Category Buyer, General Services

Ready to take your procurement career global? Join our Global Purchasing team and manage end-to-end purchasing initiatives while collaborating with stakeholders across regions, functions, and service categories.

The role will primarily focus on Human Resources Services, including spend areas such as recruitment, training, HR consultancy, relocation, employee benefits and allowances, payroll services, and other people-related services. You will lead strategic sourcing initiatives, optimize total cost of ownership, support supplier performance management, and strengthen Procurement’s value contribution in close collaboration with HR stakeholders, Regional Buyers, Legal, Finance, and other relevant business partners. Based on business priorities and Procurement team needs, you will also support sourcing initiatives across other indirect services categories.

Key Responsibilities

• Strategic Sourcing & Contracting
• Lead end-to-end sourcing processes for HR and indirect services categories, from need identification and market analysis to negotiation, contract signature, implementation and savings reporting.
• Conduct RFx activities, supplier evaluations and fact-based negotiations, ensuring alignment with business needs, procurement policy and total value objectives.
• Implement contracts in coordination with Regional Buyers and internal stakeholders.
• Coordinate with Legal, data privacy and other teams during negotiation and contracting phases.
• Ensure contract compliance and identify opportunities for continuous improvement
• Proactively keep pace of the purchasing process and evolution
• Provide support to other indirect services categories and cross-category sourcing initiatives when required, working collaboratively with Category Managers, Regional Buyers and relevant internal stakeholders.
• Stakeholder Management & Internal Collaboration
• Build strong relationships with internal IT stakeholders.
• Promote procurement’s role by proactively engaging with internal customers and influencing sourcing decisions.
• Support business partners in defining needs and identifying alternative supply options
• Proactively organize sessions with internal customers to identify further opportunity, follow satisfaction and implement action plan when needed
• Category Strategy Definition & Execution
• Support the Cluster Lead in defining the sourcing roadmap and prioritizing initiatives.
• Conduct internal and external analyses (market trends, supplier capabilities, industry benchmarks).
• Coordinate all steps of the sourcing lifecycle, including RFx and contract management.
• Perform market intelligence activities to identify new vendors and benchmark pricing.

Ideal Candidate Profile

• Around 5 years of experience in indirect procurement, preferably within services categories, and ideally with exposure to HR-related services such as recruitment, training, payroll, relocation or employee benefits in an international or matrix organization.
• Good knowledge of strategic sourcing, contracting models, negotiation principles, and contract lifecycle management.
• Ability to influence stakeholders, challenge requirements, and provide strategic alternatives.
• Proactive mindset with strong business understanding and the ability to anticipate needs.
• Experience using procurement tools (e.g., Coupa), contract management platforms, and virtual collaboration tools (SharePoint, etc.) are desirable.
• Fluent in English; additional languages a plus.
• Strong analytical and project-management skills, able to handle multiple initiatives simultaneously.

Diversity & Inclusion

Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.

Amadeus is an equal opportunity employer and committed to an accessible recruitment process. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.