Casino Cashier

Royal Caribbean Group; Comunidad de Madrid; Presencial; EUR 24.000 - 36.000; Jornada completa

Descripción de la vacante

An established industry player is seeking a Casino Cashier to enhance guest experiences by efficiently handling cash transactions and providing exceptional customer service. The ideal candidate will possess strong cash handling skills and a keen ability to communicate effectively with guests and team members. This role offers the opportunity to work in a dynamic environment where attention to detail and customer satisfaction are paramount. If you thrive in a fast-paced setting and enjoy interacting with people, this position could be the perfect fit for you.

Formación

• Two years of cash handling experience in a customer contact position.
• Proven customer service skills to interact with guests professionally.

Responsabilidades

• Receive and exchange cash, chips, and checks for casino guests.
• Count chips and paper currency quickly and accurately.

Conocimientos

Cash handling experience

Customer service skills

Problem resolution

Basic math functions

Ability to operate coin counters

Computer skills

Educación

High school diploma or equivalent

Herramientas

Excel

Word

Descripción del empleo

The Casino Cashier receives and exchanges cash and coins, chips and checks, credit and / or other monetary notes for guest enjoying the Casino by performing the following duties and responsibilities.

Hiring Requirements :

• Two years cash handling experience in a customer contact position within the hotel banking, casino or related industry. (Shipboard experience preferred)
• Proven customer service skills to interact appropriately with guests in a considerate, professional and positive manner by showing concern and listening actively.
• Ability to communicate tactfully with guest, department heads and shipboard employees to resolve problems and negotiate resolutions.
• Ability to count chips and paper currency quickly and accurately.
• Ability to operate coin counters, chip mechanism, 10 key adding machine and related equipment.
• Ability to perform basic math functions with regard to counting chips, cash, coins and preparing reconciliation reports.
• Working knowledge of computers, internet access and the ability to navigate within a variety of software packages such as Excel and Word.
• Completion of high school or basic education equivalency preferred.
• Recognize and possess the ability to count coins and paper currency in US dollars quickly and accurately.