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Air Canada is seeking a Cargo Operations Manager in Madrid to oversee operational service delivery and safety for its cargo product. Responsibilities include compliance with safety standards and managing costs within budget, while also ensuring quality service and customer satisfaction. The role requires strong management experience in a cargo operational environment, knowledge of cargo operations, and proficiency in MS Office applications.
Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
To be accountable for all aspects of operational service delivery and safety for Air Canada’s cargo product at Madrid Airport, ensuring 100% compliance with all relevant Aviation Security regulations and practices. With the Cargo Operations Manager – France, Spain and Portugal, support the process to Procure and manage the ground handling contracts at MAD, driving operational activities to support commercial targets, and performance manage all sub-contractors ensuring service quality and customer satisfaction metrics are achieved. Manage all Direct Operating Cost within an agreed budget. Support the Cargo Operations Manager with other Spain & Portugal stations as need be.
Accountabilities (Responsibilities) :
Deliver a quality of service to our customers that supports the business needs
Qualifications
Conditions of Employment :
Linguistic Requirements
Fluent in English and Spanish – Portuguese an asset. Based on equal qualifications, preference will be given to bilingual candidates.
Diversity and Inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted
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