Join our team as a Campaign Specialist, where you'll design and manage impactful email marketing campaigns using Salesforce Marketing Cloud. Collaborate with cross-functional teams to optimize performance and ensure high-quality communications. If you have 2-4 years of experience, proficiency in Salesforce Marketing Cloud, and excellent communication skills in English, we want to hear from you!
Responsibilities:
- Design, execute, and manage email marketing campaigns using Salesforce Marketing Cloud.
- Ensure timely delivery of newsletters and other email communications.
- Collaborate with teams to develop campaign strategies and objectives.
- Operational Content Management: Responsible for operational content management, including copywriting.
- Advise customers on various email marketing tools such as Salesforce Marketing Cloud.
- Implement and supervise high-performance email marketing campaigns.
- Control feedback loops, coordinate, and implement translations.
- Carry out quality assurance to ensure high standards.
- Maintain awareness of customers' editorial plans.
- Develop target group-specific texts and meaningful headlines.
- Monitor and report on campaign performance metrics such as open rates, click-through rates, and conversions.
- Work out reports to derive recommendations for action and test scenarios.
- Optimize ongoing email marketing measures for customers.
Requirements:
- Experience and Education:
2-4 years of experience in email marketing or digital marketing, with a focus on Salesforce Marketing Cloud.
- Successfully completed training, ideally in communication/marketing or a comparable qualification.
- Proven track record of managing successful email campaigns.
- Technical and Analytical Skills:
Proficiency in Salesforce Marketing Cloud, including Email Studio, Journey Builder, and Automation Studio – or other tools.
- Basic understanding of HTML/CSS for email template customization.
- Basic technical understanding and interest in various marketing tools.
- Experience with A/B testing and performance optimization.
- Interest/experience in usage of AI.
- Communication and Language Skills:
Excellent written and verbal communication skills.
- Fluent in German and English.
- Ability to collaborate effectively with cross-functional teams.
Precise, conscientious, and structured way of working.
- Initiative, creativity, and independence.
- Resilient and able to maintain composure in hectic situations.
- Hands-on mentality.
- Certifications and Additional Experience:
Salesforce Marketing Cloud Email Specialist certification is a plus.
- Experience with Salesforce Marketing Cloud, or similar tools, is desirable.