Campaign Management Specialist (Pharmaceutical Sector)

buscojobs España; Zaragoza; Presencial; EUR 30.000 - 45.000; Jornada completa

Descripción de la vacante

A leading company in the pharmaceutical sector is seeking a Campaign Management Specialist to join their Campaign Automation team. This role involves ensuring high-quality delivery of digital marketing services, collaborating with various stakeholders, and leveraging customer campaign strategies. The ideal candidate will have a Bachelor's degree, experience in project management, and strong communication skills in English. Flexible scheduling and training opportunities are offered.

Servicios

Permanent contract with flexible scheduling

Support for work-life balance, including home office options

Training and certification opportunities

Formación

• Bachelor’s degree in Business Administration or technical studies.
• Experience in project management or digital marketing consulting.
• Excellent communication skills in English.

Responsabilidades

• Collaborate with market teams to ensure campaign execution.
• Monitor campaign dashboards and prepare reports for internal clients.
• Serve as the main contact for customer needs.

Conocimientos

Project Management

Client Management

Digital Marketing

Communication

Time Management

Educación

Bachelor’s degree in Business Administration

Digital Marketing or Marketing Technology preferred

Herramientas

Salesforce Marketing Cloud

Descripción del empleo

Campaign Management Specialist (Pharmaceutical Sector)

EUR 30.000 - 45.000

Omega CRM Consulting is seeking a Campaign Management Specialist to collaborate with a top global pharmaceutical company.

Working hours: 2:00 PM to 10:00 PM

Service Overview:

The Campaign Management Specialist will work within the Campaign Automation team (HP Services Delivery Unit) to ensure the timely and high-quality delivery of digital marketing execution and enablement services for internal stakeholders worldwide. Responsibilities include maintaining visibility into market campaign and customer journey plans, connecting these with execution across the Delivery Unit (DU), and proactively informing and activating teams to ensure campaign success. The role requires acting as a digital marketing subject matter expert, consulting with stakeholders, and ensuring alignment with market plans.

Duties & Responsibilities:

• Collaborate with market teams, Platform Management Automation Services, and other DU teams to ensure campaigns adhere to global standards and are executed according to plans.
• Keep Delivery Managers, Service Account Leads, and other teams updated with regular status reports and meaningful touchpoints.
• Monitor campaign dashboards, generate insights, and prepare reports (e.g., quarterly reports) for internal clients.
• Understand market needs and explore opportunities to leverage other DU services.
• Deeply understand customer campaign strategies across channels, stages, and functions.
• Serve as the main contact for customer needs, maintaining strong relationships within the DU.
• Facilitate communication and collaboration within the Campaign Automation team and with other DU teams.
• Ensure adherence to service processes, suggest optimizations, and address situations where processes do not fit.

Requirements & Skills:

• Bachelor’s degree in Business Administration (Digital Marketing or Marketing Technology preferred) or technical studies with proven business acumen.
• Experience in project management, client/account management, or as a digital marketing consultant.
• Ability to coordinate multiple projects and stakeholders, connecting business and technical topics.
• Client management skills, including de-escalation of incidents impacting customers.
• Experience in Patient Engagement or B2B marketing is highly preferred.
• Familiarity with email and SMS channels; Salesforce Marketing Cloud experience is a plus.
• Experience with Paid Media is advantageous.
• Self-motivated, quick learner, creative, detail-oriented, and committed to quality.
• Excellent communication skills in English, capable of working independently and interfacing with global markets.
• Strong time and project management skills, with the ability to prioritize and handle multiple fast-paced projects.

What We Offer:

• Permanent contract with flexible scheduling.
• Support for work-life balance, including home office options.
• Training and certification opportunities to enhance skills.

Omega CRM, part of Merkle and dentsu group, is a global digital leader with over 23 years of experience, specializing in customer-centric solutions, technology, and data. We operate across various industries, delivering omnichannel experiences with a focus on client satisfaction and innovation. Our core values include #Talent, #Flexibility, #Commitment, and #Innovation, fostering growth through our people.