Campaign Management Specialist (Pharmaceutical Sector)

Omega CRM, A Merkle Company; España; Híbrido; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A leading company in digital marketing solutions is seeking a Campaign Management Specialist to join their Campaign Automation team. The role involves ensuring high-quality digital marketing execution for a global pharmaceutical client. Candidates should have a strong background in project management and digital marketing, with excellent communication skills in English. The position offers a permanent contract, flexible working hours, and opportunities for training and certifications.

Servicios

Flexible schedule for work-life balance

Training & Certifications from main partners

Home Office options

Formación

• Bachelor’s degree in Business Administration or related field.
• Experience in project management or digital marketing consultancy.
• Excellent communication skills in English.

Responsabilidades

• Collaborate with market teams to ensure campaigns meet global standards.
• Review campaign dashboards and generate insights.
• Serve as the main contact for customer needs.

Conocimientos

Project Management

Client Management

Digital Marketing

Communication

Analytical Skills

Educación

Bachelor’s degree in Business Administration

Herramientas

Salesforce Marketing Cloud

Descripción del empleo

Omega CRM Consulting is seeking a Campaign Management Specialist to collaborate with a top global pharmaceutical company.

Working hours: 2:00 PM to 10:00 PM

Service Overview:

The Campaign Management Specialist will work within the Campaign Automation team (HP Services Delivery Unit) to ensure timely, high-quality digital marketing execution & enablement services for internal stakeholders worldwide. Responsibilities include maintaining visibility of market campaign & customer journey plans, connecting these with execution teams, and providing updates to stakeholders and project owners.

The role requires acting as a digital marketing subject matter expert, consulting with stakeholders, and understanding market plans to facilitate connections and ensure effective campaign delivery.

Duties & Responsibilities:

• Collaborate with market teams and other DU teams to ensure campaigns meet global standards and client expectations.
• Keep Delivery Managers, Service Account Leads, and other teams updated with regular status reports.
• Review campaign dashboards and generate insights, such as quarterly reports.
• Understand market needs and leverage other DU services where applicable.
• Deeply understand customer campaign strategies across channels and functions.
• Serve as the main contact for customer needs, maintaining close relations with internal DU service providers.
• Connect internal customers with DU teams to advance projects and provide consultancy.
• Maintain communication within the Campaign Automation team and collaborate with other DU teams for efficient service delivery.
• Adhere to service processes, suggest optimizations, and provide solutions when necessary.

Requirements & Desired Skills:

• Bachelor’s degree in Business Administration (preferably in Digital Marketing or Marketing Technology) or technical studies with business acumen.
• Experience in project management, client management, or digital marketing consultancy.
• Proven ability to coordinate multiple projects and stakeholders.
• Ability to blend business and technical topics, interpret requirements, and develop solutions.
• Client management skills, including de-escalation.
• Experience in Patient Engagement or B2B marketing is preferred.
• Familiarity with email, SMS channels, and Salesforce Marketing Cloud is a plus.
• Experience with Paid Media is advantageous.
• Self-motivated, quick learner, creative, detail-oriented, and quality-focused.
• Excellent communication skills in English, with ability to work independently and interface across global markets.
• Strong time and project management skills to handle multiple fast-paced projects.

What We Offer:

• Permanent contract
• Flexible schedule for work-life balance
• Training & Certifications from main partners
• Home Office options

About Us:

Omega CRM, part of Merkle and dentsu group, is a global digital leader specializing in customer-centric solutions, technology, and data, enhanced by AI. With over 23 years of experience, 580+ professionals from 24 nationalities, and numerous certifications, Omega CRM is a leader in the Salesforce ecosystem in Spain. We serve industries including Retail, Healthcare, Pharma, and more, delivering omnichannel customer experiences. Our commitment to client satisfaction is reflected in a high rating of 4.9/5 and awards like Salesforce Partner of the Year FY23.

We believe in growth through people, guided by values of Talent, Flexibility, Commitment, and Innovation. We grow Together.