CAD & PDM Application Support Engineer (m/f/d)

Zoi; Las Palmas de Gran Canaria; Remote; EUR 40,000 - 55,000; Full time

Benefits offered by this job

Flexible working hours

Remote work from multiple locations

Regular training and certifications

Friday lunch

Job summary

Zoi is expanding its European teams and seeking an IT/CAD support specialist to manage PDM servers and CAD tooling for leading clients. You will provide tier-1/2 application support, maintain Catia configurations, and keep enterprise infrastructure up to date.

Ideal candidates are fluent in English, with strong problem-solving skills, and able to work across cross-functional teams. Remote work options and flexible hours are offered.

Qualifications

• Experience maintaining PDM servers and enterprise CAD tools.
• Strong ability to provide tier-1 and tier-2 support.
• Familiarity with Catia and CAD environments.

Responsibilities

• Manage PDM servers and PDE domain infrastructure for clients.
• Provide tier-1 and tier-2 application support to resolve issues.
• Maintain vendor tools including CAD converters and Catia setups.
• Apply service packs, patches, and hotfixes to applications.
• Support Windows Shares and licensing software (Flex+).
• Assist in CAD environments across multiple projects.

Skills

PDM server admin

CAD software

Catia

CAD tools

Application support

Windows Shares

Troubleshooting

Tools

Seal (Plossys & DDD)

Flex+ licensing

Job description

YOUR BRILLIANT FUTURE IN TECH IS NOW

Welcome to the world of Zoi! We transform manufacturing and retail enterprises through AI-first strategies that deliver measurable business value. We don't just advise: we implement, operate, and scale solutions that turn AI adoption into competitive advantage.

YOUR BRILLIANT FUTURE IN TECH IS NOW

Welcome to the world of Zoi! We transform manufacturing and retail enterprises through AI-first strategies that deliver measurable business value. We don't just advise: we implement, operate, and scale solutions that turn AI adoption into competitive advantage.
We are expanding our European teams in Stuttgart, Berlin, Cologne, Lisbon, Barcelona, Figueres, Sevilla and Las Palmas. We are also looking for support at our international locations in Mexico City, and Ho Chi Minh City. Just choose your favorite Zoi city! Travel between our locations is possible.

What You Do

• Manage and maintain Product Data Management (PDM) servers, core applications, and enterprise infrastructure within the Product Design & Engineering (PDE) domain for leading clients like Kärcher.
• Provide tier-1 and tier-2 application support to resolve operational issues and ensure high availability.
• Maintain and support vendor tools—including Seal (Plossys & DDD) and various CAD/engineering drawing converters.
• Provide specialized application support for CAD environments, including Catia installations and configuration.
• Execute application maintenance by applying service packs, patches, and hotfixes.
• Manage CAD environments, Windows Shares, and Flex+ licensing software.

Who You Are

• Passionate about IT applications, CAD software, and technical infrastructure support.
• Experienced in supporting PDM systems, engineering software environments, or application management.
• Proficient in tier-1/tier-2 application support, server maintenance, and system updates.
• Familiar with Catia, CAD tools, Flex+, Windows Share environments, or similar engineering tools.
• A collaborative team player with a problem-solving mindset and a structured approach to troubleshooting.
• Fluent in English with strong communication skills (German or other languages are a plus).

Do you like to be surrounded by brilliant minds? Awesome. At Zoi, you become part of our community of tech enthusiasts and develop your full potential. Create fresh ideas and shape the digital transformation of our enterprise customers sustainably.

• GOOD WORK SHOULD BE REWARDED, which is why we offer various bonus models at our company
• TIME IS WISDOM, 20 % of your working time is available for experimenting and education
• SKILL YOURSELF UP, Zoi can only be as good as you are. That’s why we value constant training and development
• BE FREE thanks to our absolutely flexible working hours and work remotely from any of our locations
• LEVERAGE AI POWER with access to cutting-edge AI technologies, to automate tasks, gain insights, and innovate
• DEVELOP YOURSELF with our individual certification and training plan
• FAMILY COMES FIRST, rely on our financial support for childcare
• REFUEL at our regular free Friday lunch

Zoi is an equal opportunity employer, we're committed to helping you do your best work. Our promise is to champion diversity, build an inclusive culture and do our part to create a more equitable professional landscape.