CAD & PDM Application Support Engineer (m/f/d)

Zoi; Figueres; Remote; EUR 50,000 - 75,000; Full time

Benefits offered by this job

Bonus models

Education time

Training & development

Flexible hours

Remote work from multiple locations

AI tooling access

Certification plan

Childcare support

Free Friday lunch

Job summary

Zoi in Europe is seeking an IT Applications Support Specialist to maintain PDM servers, core applications, and PDE enterprise infrastructure for leading clients like Kärcher. You will provide tier-1 and tier-2 support, ensure high availability, and manage CAD environments and licensing software.

You should be fluent in English, collaborative, and comfortable with Catia, CAD tools, and Windows Shares. The role offers flexible hours and remote work from multiple European locations, with

Qualifications

• Fluent in English with strong communication skills.
• Experience in supporting PDM systems or engineering software environments.
• Good troubleshooting mindset and structured problem-solving approach.

Responsibilities

• Manage and maintain PDM servers, core applications, and PDE infrastructure for major clients.
• Provide tier-1 and tier-2 application support to resolve operational issues and ensure high availability.
• Maintain and support vendor tools including CAD/engineering drawing converters and licensing software.
• Provide specialized support for CAD environments, including Catia installations and configuration.
• Apply service packs, patches, and hotfixes to ensure system stability.
• Manage CAD environments, Windows Shares, and licensing tools.

Skills

English communication

Team collaboration

Troubleshooting

Tools

Catia

CAD tools

PDM servers

Flex+ licensing

Job description

YOUR BRILLIANT FUTURE IN TECH IS NOW

Welcome to the world of Zoi! We transform manufacturing and retail enterprises through AI-first strategies that deliver measurable business value. We don't just advise: we implement, operate, and scale solutions that turn AI adoption into competitive advantage.

YOUR BRILLIANT FUTURE IN TECH IS NOW

Welcome to the world of Zoi! We transform manufacturing and retail enterprises through AI-first strategies that deliver measurable business value. We don't just advise: we implement, operate, and scale solutions that turn AI adoption into competitive advantage.
We are expanding our European teams in Stuttgart, Berlin, Cologne, Lisbon, Barcelona, Figueres, Sevilla and Las Palmas. We are also looking for support at our international locations in Mexico City, and Ho Chi Minh City. Just choose your favorite Zoi city! Travel between our locations is possible.

What You Do

• Manage and maintain Product Data Management (PDM) servers, core applications, and enterprise infrastructure within the Product Design & Engineering (PDE) domain for leading clients like Kärcher.
• Provide tier-1 and tier-2 application support to resolve operational issues and ensure high availability.
• Maintain and support vendor tools—including Seal (Plossys & DDD) and various CAD/engineering drawing converters.
• Provide specialized application support for CAD environments, including Catia installations and configuration.
• Execute application maintenance by applying service packs, patches, and hotfixes.
• Manage CAD environments, Windows Shares, and Flex+ licensing software.

Who You Are

• Passionate about IT applications, CAD software, and technical infrastructure support.
• Experienced in supporting PDM systems, engineering software environments, or application management.
• Proficient in tier-1/tier-2 application support, server maintenance, and system updates.
• Familiar with Catia, CAD tools, Flex+, Windows Share environments, or similar engineering tools.
• A collaborative team player with a problem-solving mindset and a structured approach to troubleshooting.
• Fluent in English with strong communication skills (German or other languages are a plus).

Do you like to be surrounded by brilliant minds? Awesome. At Zoi, you become part of our community of tech enthusiasts and develop your full potential. Create fresh ideas and shape the digital transformation of our enterprise customers sustainably.

• GOOD WORK SHOULD BE REWARDED, which is why we offer various bonus models at our company
• TIME IS WISDOM, 20 % of your working time is available for experimenting and education
• SKILL YOURSELF UP, Zoi can only be as good as you are. That’s why we value constant training and development
• BE FREE thanks to our absolutely flexible working hours and work remotely from any of our locations
• LEVERAGE AI POWER with access to cutting-edge AI technologies, to automate tasks, gain insights, and innovate
• DEVELOP YOURSELF with our individual certification and training plan
• FAMILY COMES FIRST, rely on our financial support for childcare
• REFUEL at our regular free Friday lunch

Zoi is an equal opportunity employer, we're committed to helping you do your best work. Our promise is to champion diversity, build an inclusive culture and do our part to create a more equitable professional landscape.