¡Activa las notificaciones laborales por email!

[BYR-777] | Technical Support (Next Generation Sequencing)

Novogene Europe

Valencia

A distancia

EUR 10.000 - 30.000

Jornada completa

Ayer
Sé de los primeros/as/es en solicitar esta vacante

Descripción de la vacante

A global genomic services provider is seeking a Technical Support professional to cover Southern Europe. This remote role requires a strong background in next-generation sequencing and excellent communication skills. Responsibilities include supporting sales teams, addressing customer needs, and analyzing market requirements. The ideal candidate holds a PhD or M.S. in a related field. Inclusive hiring practices are embraced.

Formación

  • Strong background in next-generation sequencing.
  • Experience in customer communication and support.
  • Proactive approach with strong teamwork skills.

Responsabilidades

  • Communicate with sales teams to transform business opportunities.
  • Address pre-sales problems for customers.
  • Analyze regional potential customer groups.
  • Support market research and product competitiveness.

Conocimientos

High-throughput sequencing
English communication
Team collaboration
Multitasking

Educación

PhD or M.S. in molecular biology, genetics, or related fields

Descripción del empleo

Novogene is a leading global provider of genomic services and solutions. Leveraging the latest next-generation sequencing (NGS), bioinformatics expertise, and the largest sequencing capacity in the world, Novogene provides unsurpassed data quality and fast turnaround times to all our customers.

We are currently recruiting for a Technical Support position covering Southern Europe. This role is highly collaborative and requires drive, organization, and an excellent NGS background. You will work closely with different business sectors and deliver technical support activities to achieve customer satisfaction and business growth.

Location: Remote, Spain or Portugal

Job descriptions:

  1. Responsible for communicating with sales teams to promote the transformation of business opportunities, completing quarterly and annual payment collection and settlement targets.
  2. Responsible for timely communication with customers to solve pre-sales problems and providing customers with solutions when necessary.
  3. Support the analysis of regional potential customer groups and collect relevant customer information.
  4. Support dynamic research and analysis on market requirements, product competitiveness, and the latest industrial science and technologies.
  5. Business travel when required to support client meetings and company events.
  6. Support other business requirements when needed.

Your skills and experience:

  • PhD or M.S. in molecular biology, genetics, or related fields.
  • Experience in high-throughput sequencing is preferred.
  • Outstanding listening, verbal, and written English communication skills.
  • Proactive with a pioneering spirit.
  • Ability to multitask and work under pressure.
  • Good communication and teamwork skills.
  • Native language speaking will be a big plus.

Novogene is an Equal Opportunity Employer that prohibits discrimination and harassment of any kind. We are committed to ensuring all qualified applicants receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, or any other legally protected characteristics.

All employment decisions are based on business requirements and skill sets. We strive to provide an inclusive and accessible recruiting experience for candidates with disabilities or other conditions.

Our privacy policy: https://www.novogene.com/eu-en/privacy-policy/

El anuncio original lo puedes encontrar en Kit Empleo: https://www.kitempleo.es/empleo/219633740/byr-777-technical-support-next-generation-sequencing-valencia/?utm_source=html

Consigue la evaluación confidencial y gratuita de tu currículum.
o arrastra un archivo en formato PDF, DOC, DOCX, ODT o PAGES de hasta 5 MB.