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An established industry player is seeking a Commercial Excellence and Operations Specialist to enhance their processes in a dynamic environment. This role involves managing budgeting, forecasting, and customer service operations while fostering collaboration across teams. The ideal candidate will have a strong analytical mindset and excel in using tools like Microsoft Excel and SAP. With a focus on continuous improvement, this position offers a unique opportunity to drive innovation and efficiency within the commercial operations team. Join a vibrant workplace that values professionalism and teamwork, allowing you to contribute meaningfully to the company's mission.
Commercial Excellence and Operations Specialist
The position
Are you passionate about working with customers and local & global stakeholders in a global pharmaceutical company that helps people living with allergy? Are you motivated to make improvements, leading to better economy, quality and social responsibility? Are you perceived as a structured and constructive person with excellent collaboration skills?
You might then be the colleague we are looking for.
As Commercial Excellence & Operations Specialist, you will join the Commercial Operations team in Spain working to manage and optimize mainly the processes of reporting, budgeting, and forecasting as well as sharing the coordination of external Customer Service and the CRM admin role. The position requires understanding of sales practices and processes within logistics flows.
Fields of responsibility
This position combines both the routine responsibilities and the ongoing drive for innovation and process enhancement in the role. Ensuring a smooth and collaborative interaction with IT, Product supply, Finance and Global departments is also part of this role.
Minimum Requirements
The department / team
The position will report to the Commercial Manager in Spain and will be part of a global team placed in Europe.
We are driven by a high level of professionalism, integrity, an open-minded approach and contributing to an inspiring and fun working environment together with colleagues.
The position is located at ALK’s site in Madrid what is in the business area of Ciudad Lineal, very close to the center of Madrid. We have quick access to the Hermanos García Noblejas and Ascao metro stations and we also have a wide bus connection. The manufacturing center is located at Calle Miguel Fleta 19 while the Business Support area is in an annex building located in the Avalon Business Park. Nevertheless, we have a remote working policy that will allow you to work from home part of your time.
ALK, among other benefits, has a canteen where employees can have breakfast and lunch every day.
If this sounds like a company mission, job and a department you would like to be part of, we hope to receive your CV and application, but please do not send your CV via e-mail due to GDPR rules.