Business Intelligence Executive - (Madrid)

Minor Hotels Europe & Americas; Madrid; Presencial; EUR 28.000 - 42.000; Jornada completa

Descripción de la vacante

Minor Hotels Europe & Americas is looking for a data-oriented professional to manage key reports that enhance customer service and monitor sales performance. This role involves collaboration in the Business Intelligence team, focusing on operational efficiency through data validation and report enhancement. Candidates should possess strong SQL skills, relevant educational qualifications, and a results-driven mindset to contribute effectively in a cross-cultural environment.

Servicios

Worldwide experience diversity

Career development opportunities

Wide range of training programmes

Wellbeing initiatives

Team member recognition programmes

Sustainability programme involvement

Discounted hotel rates and exclusive benefits

Formación

• 1-year experience with SQL, preferably Big Query Google Cloud.
• Strong educational background in relevant fields.
• Master's degree preferred.

Responsabilidades

• Manage commercial and operational reports for customer service and sales performance.
• Collaborate with the Business Intelligence team to enhance reporting tools.
• Implement procedures for report quality management.

Conocimientos

Data-oriented

Problem-solving

Leadership

Communication

Educación

High school diploma (Engineering, Economics, Mathematics or similar)

Master in data analytics, revenue management or Big Data

Herramientas

BigQuery

PowerBI

Python

R

Descripción del empleo

What will be your mission?

He / she will be responsible for managing Commercial & Operational reports to deliver outstanding customer service, monitor the performance of group sales segments (MICE events, congresses) and the efficiency / operations for our contact centers which are key channels within the company.

Will report to the VP Operational Excellence Analytics within the Business Intelligence Team.

What will you do?

• Deliver a pull of existing reports that support the business in the group sales area and contact centers.
• Improve & develop the reports with new content adapted to business requirements.
• Support group segment sales and operational kpis for our contact centers.
• Collaborate with the rest of the Business Intelligence team to develop and improve our set of reports & tools.
• Develop and implement new procedures for managing quality of the reports of the area.
• Assure trustable information and set data validation procedures over the existing information.
• Support in the implantation of the Business Intelligence´s strategy of the company

What are we looking for?

EXPERIENCE

• 1-year working with SQL (Big Query Google Cloud is a plus)

QUALIFICATIONS

• High school diploma (Engineering, Economics, Mathematics or similar)
• Master in data analytics, revenue management or Big Data is a plus

PREFERRED SKILLS

• Knowledge and comfortable with tools such as BigQuery, PowerBI
• Knowledge of programming languages : Python and / or R
• Results driven and attention for quality
• Data-oriented personality
• Ability to spot and resolve problems efficiently
• Excellent management and organizational skills
• Ability to work on your own and as part of a team
• Excellent leadership, interpersonal and communication skills

Why choose us?

At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as :

• Worldwide experience diversity of 150 different nationalities.
• Career development opportunities full of national and international challenges.
• Wide range of training programmes to enhance your skills.
• Wellbeing initiatives, including flexible working conditions.
• Team member recognition programmes, including Memorable Dates.
• Ability to make a difference through our sustainability programme and volunteering initiatives.
• Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme.