Business Intelligence Analyst

Aether; España; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

An exciting opportunity awaits for Dutch speakers ready to embark on a career in Digital Marketing and Online Advertising in Lisbon. Join a leading multinational company as a Junior Social Media Content Moderator, where you'll engage with small and medium-sized businesses, providing invaluable support and insights. This role offers a chance to develop your skills in a vibrant environment, with benefits including a competitive salary, relocation package, and continuous training. If you're eager to learn and thrive in a dynamic team, this is the perfect launchpad for your career.

Servicios

Relocation package covered

Free Accommodation in a shared apartment

Health Insurance since day one

Free annual flight to the homeland

Free Portuguese language courses

Surfing and soft trekking activities

Continuous training and integration phase

Excellent work opportunity in a leading multinational company

Stable work and career progression

Formación

• Native or proficient level of Dutch and advanced English required.
• Strong communication and problem-solving skills are essential.

Responsabilidades

• Provide B2B support via chat, email, and phone.
• Consult clients on optimization procedures for online advertising.
• Maintain high customer satisfaction and identify trends.

Conocimientos

Dutch (C2)

English (advanced)

Communication skills

Problem-solving

Customer support

Descripción del empleo

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Description

Are you a Dutch speaker? Are you ready to pack your bags and kick-start your career in Lisbon?

We are looking for Dutch Junior Social Media Content Moderators to start their career in Digital Marketing and Online Advertising.

Responsibilities :

• Provide B2B support to small and medium-sized businesses via chat, email and phone
• Consult B2B clients on optimization procedures for their advertising base in the online and digital advertising domain
• Provide pre and post-sales support for all self-service products
• Offer recommendations to common B2B problems or frequently asked questions
• Maintain and ensure high level of customer satisfaction
• Identify trends and solve problems facing multiple SMB clients
• Provide customer insights and feedback from our B2B clients to engineering

Requirements

• Native or proficient level of Dutch (C2)
• Advanced level of English both verbal and written
• Strong communication skills with excellent phone conversation skills, attentive listening and superior writing skills
• Ability to evaluate customer complaints, assess alternatives, and make solid, consistent decisions and / or recommendations as required
• Desire to learn and advance, be a curious investigator and problem solver
• Experience with online advertising products and social media will be considered a plus
• Must hold EU citizenship
• Be a local candidate or willing to relocate to Lisbon, Portugal

Benefits

• Excellent monthly salary (1248€ gross)
• Monthly bonus
• Relocation package covered
• Free Accommodation in a shared apartment
• Health Insurance since day one in the company
• Excellent work opportunity in a leading multinational company
• Stable work and career progression
• Continuous training and integration phase
• Refund of initial flight expenses
• Free annual flight to the homeland
• Free Portuguese language courses, surfing, soft trekking and much more.

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