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Business Intelligence Analyst

buscojobs España

Cantabria

Presencial

EUR 30.000 - 50.000

Jornada completa

Hace 25 días

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Descripción de la vacante

A leading multinational company is seeking Dutch Junior Social Media Content Moderators to join their team in Lisbon. This role involves providing B2B support, optimizing advertising procedures, and ensuring customer satisfaction. Candidates should be proficient in Dutch and English, with a desire to learn and grow in the digital marketing field.

Servicios

Relocation package covered
Free Accommodation in a shared apartment
Health Insurance since day one
Free annual flight to the homeland
Free Portuguese language courses

Formación

  • Native or proficient level of Dutch (C2).
  • Advanced level of English both verbal and written.
  • Experience with online advertising products and social media is a plus.

Responsabilidades

  • Provide B2B support to small and medium-sized businesses via chat, email, and phone.
  • Consult B2B clients on optimization procedures for their advertising base.
  • Identify trends and solve problems facing multiple SMB clients.

Conocimientos

Communication
Problem Solving
Customer Service

Descripción del empleo

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Description

Are you a Dutch speaker? Are you ready to pack your bags and kick-start your career in Lisbon?

We are looking for Dutch Junior Social Media Content Moderators to start their career in Digital Marketing and Online Advertising.

Responsibilities :

  • Provide B2B support to small and medium-sized businesses via chat, email and phone
  • Consult B2B clients on optimization procedures for their advertising base in the online and digital advertising domain
  • Provide pre and post-sales support for all self-service products
  • Offer recommendations to common B2B problems or frequently asked questions
  • Maintain and ensure high level of customer satisfaction
  • Identify trends and solve problems facing multiple SMB clients
  • Provide customer insights and feedback from our B2B clients to engineering

Requirements

  • Native or proficient level of Dutch (C2)
  • Advanced level of English both verbal and written
  • Strong communication skills with excellent phone conversation skills, attentive listening and superior writing skills
  • Ability to evaluate customer complaints, assess alternatives, and make solid, consistent decisions and / or recommendations as required
  • Desire to learn and advance, be a curious investigator and problem solver
  • Experience with online advertising products and social media will be considered a plus
  • Must hold EU citizenship
  • Be a local candidate or willing to relocate to Lisbon, Portugal
  • Excellent monthly salary (1248€ gross)
  • Monthly bonus
  • Relocation package covered
  • Free Accommodation in a shared apartment
  • Health Insurance since day one in the company
  • Excellent work opportunity in a leading multinational company
  • Stable work and career progression
  • Continuous training and integration phase
  • Refund of initial flight expenses
  • Free annual flight to the homeland
  • Free Portuguese language courses, surfing, soft trekking and much more.

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