Business Education Manager CPD

L'Oréal; Madrid; Presencial; EUR 30.000 - 60.000; Jornada completa

Descripción de la vacante

Una empresa líder en el sector de la belleza busca un formador experto para unirse a su equipo dinámico. En esta emocionante posición, serás responsable de capacitar a clientes y asesores de belleza sobre productos y metodologías de ventas. Con un enfoque en la mejora continua, implementarás programas de formación personalizados y contribuirás al desarrollo de nuevas actividades de capacitación. Ofrecemos un ambiente de trabajo amigable y dinámico, acceso a plataformas de aprendizaje y la oportunidad de trabajar de manera flexible. Si tienes pasión por la belleza y el deseo de hacer una diferencia, ¡esta es tu oportunidad!

Servicios

Ambiente de trabajo amigable y dinámico

Acceso ilimitado a la plataforma MyLearning

Trabajo inteligente: hasta 3 días de trabajo remoto por semana

Acceso al paquete Share&Care de L'Oréal

Descuento en productos de la cartera de marcas

Formación

• Experiencia previa como formador en proyectos estratégicos.
• Conocimiento profundo del sector de la belleza y productos.

Responsabilidades

• Entrenar a clientes y asesores de belleza sobre productos y servicios.
• Desarrollar programas de formación personalizados y medir el rendimiento.

Conocimientos

Movilidad para viajar frecuentemente

Buenas habilidades de comunicación

Cooperación con partes interesadas

Vocación de servicio y orientación al cliente

Experiencia en maquillaje y belleza facial

Experiencia previa como formador

Conocimiento del sector de la belleza

Herramientas

Plataforma de formación My Beauty Corner

Plataforma MyLearning

Descripción del empleo

L’Oréal is present in markets on five continents. For more than a century, L’Oréal has devoted itself solely to ‘Create beauty that moves the world’; it is now the industry world leader with € billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet. Experience the excitement of agility to shape the future of beauty; where diversity and purpose come together create meaningful impact.

In the L'Oréal Consumers Products Division, our mission is to democratize the best of beauty, which means bringing beauty to all. And for us, beauty must be sustainable.

The Consumer Product Divisions holds the world’s beauty brand with L’Oréal Paris, the makeup brand with Maybelline New York, the natural brand with Garnier, and NYX Professional Makeup. The CPD division is L’Oréal groups largest division made up of k employees worldwide.

The Business Development team is looking to incorporate a person for the position of expert trainer in the axes of beauty: makeup, skincare and haircare.

Reporting to the Head of Category, you will be responsible for providing training on content related to brands, sales methodology and retail monitoring in accordance with the brand and category strategy.

KEY RESPONSIBILITIES :

• Train clients and beauty advisors on products and services related to the brands/categories.
• Transmit brand values to distribution and provide regular support at the point of sale.
• Implement global or personalized training programs for each client and/or staff. Measure objective performance and adjust the training plan according to needs.
• Participate in the development of new training activities.
• Manage the My Beauty Corner online training platform, as well as the development of its content.
• Contribute to improving the online sale of our products with the strategy of each category.
• Bas Development Plan: Improve service, sales and customer experience by delivering training based on products, sales techniques and recruitment.
• Support the Development Plan for new BAs, with the integration program.
• Develop a sampling strategy in clients, to enhance recruitment and cross-category.
• Point of Sale Managers Plan, to develop the technical/product knowledge of outsourced teams.
• Monitor the competition and report information on new trends and products.
• Main KPIs: Productivity / Number of Contacts and registrations in MBC, MS Score and conversion rate.

SKILLS :

• Mobility to travel frequently.
• Good communication skills and empathy.
• Cooperation with external and internal stakeholders.
• Service vocation, customer orientation and their needs, and guarantee excellence in the shopping experience.
• Expertise in makeup, facial beauty, hair and coloring.
• Previous experience of years as a trainer in strategic projects.
• Knowledge of the beauty sector.

WE OFFER:

• Friendly and dynamic work atmosphere in the diverse environment of the market beauty leader;
• Unlimited access to the L’Oréal “MyLearning Platform” to boost your skills;
• Smartworking: up to days of remote working per week;
• Access to the L'Oréal Share&Care package;
• Cherry on the cake: discount for products from our brands’ portfolio!

If this sounds awesome and you think that there might be a fit, apply now!

How the recruitment process looks like:

• Online application (we advise you to upload an updated CV).
• Interview with the HR team to understand your profile and your expectations.
• Meeting with the business and with your potential future manager to discover in detail the mission designed for you!

Do you want to know more? Read and apply at: