Business Development Specialist

CTS International Logistics Co., Ltd-EU Region; Madrid; Presencial; EUR 50.000 - 70.000; Jornada completa

Descripción de la vacante

A logistics and freight forwarding company in Madrid is looking for a professional to manage sales and service proposals, focusing on building client relationships and ensuring customer satisfaction. The ideal candidate will have over 3 years of experience in the industry, strong negotiation and customer service skills, and the ability to work in a fast-paced environment. This role offers competitive compensation and targeted development opportunities.

Servicios

Targeted development opportunities

Competitive compensation

International work atmosphere

Formación

• 3+ years in freight forwarding industry or logistics related business.
• Ability to work in a fast-paced office environment.
• Knowledge of Import/Export regulations and documents.

Responsabilidades

• Handle inquiries and improve service proposals for clients.
• Initiate sales calls to prospective clients.
• Supervise accounts daily to retain relationships.

Conocimientos

Freight forwarding experience

Sales negotiation skills

Customer service skills

Teamwork and communication

Market research skills

Descripción del empleo

Overview

Location: Madrid / Barcelona

Reports To

This position will report to the General Manager directly

Responsibilities and Duties

• Handle inquiries, create and improve service proposals for our existing and new clients.
• Responsible for initiating sales calls to prospective or current clients
• Supervise accounts daily to retain existing relationships
• Responsible for price and service negotiation with customers and carriers
• Responsible for achieve sales goals to aid in achieving targets
• Nurture new sales leads to secure business
• Responsible for offering quotes to current and prospective clients
• Responsible for supervising shipments until delivery completed to guarantee smooth operations and customer satisfaction
• Build relationship and sell to clients through phone or one-on-one
• Develop our EU agents network in assigned areas and targets.
• Perform market research to identify new opportunities and engage with executives to establish strategies for pursuing those new opportunities.

Qualifications

• 3+ years in freight forwarding industry or logistics related business
• Air / Ocean Freight Import or Export experience in freight forwarding with leadership experience will be an advantage
• Ability to work in a fast-paced and deadline-driven office environment
• Knowledge of all Import / Export regulations and documents
• Excellent verbal & written communication skills in Spanish, English and Chinese
• Exceptional customer service and follow up skills
• Great teamwork and communication skills, attend to details
• The ability to travel to meet clients, attend conferences and research new markets as needed.

What we offer

• Targeted development opportunities on a professional level;
• Competitive compensation and benefits;
• A pleasant and international atmosphere.