Business Development Pm, Translation Services Operations

buscojobs España; Barcelona; Presencial; EUR 40.000 - 55.000; Jornada completa

Descripción de la vacante

Join a leading e-commerce company as a Localization Specialist, where you'll manage projects across international platforms, collaborate with diverse teams, and drive improvements in localization processes. This role requires strong project management skills and the ability to work in a fast-paced environment.

Formación

• Experience in program or project management.
• Experience working cross-functionally with tech and non-tech teams.

Responsabilidades

• Manage localization projects end-to-end, collaborating with language specialists.
• Create and analyze reports of localization data to identify patterns.

Conocimientos

Communication

Project Management

Data Analysis

Educación

Bachelor's degree

Herramientas

Excel

SQL

Descripción del empleo

This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

DESCRIPTION :

Are you looking to work in one of the most innovative and customer-centric e-commerce businesses on earth? Does joining a multicultural team of Localization specialists sound appealing to you? Do you have a passion for learning and developing yourself and others? Then consider joining the Translation Services Ops team, and help us contribute to expanding product selection across international platforms.

The successful candidate is highly organized, must have excellent communication skills, and the ability to manage multiple assignments and stakeholders simultaneously. They should respond effectively and efficiently while maintaining flexibility.

They will be capable of completing a high volume of tasks with minimal guidance or supervision and be comfortable using technical tools. The role requires working in a fast-paced, international environment where change and ambiguity are common as we grow, improve, and innovate.

Key job responsibilities

This role requires experience in localization, business development, and program management.

1. Create plans and offers for customer localization teams.
2. Create and analyze reports of localization data to identify patterns and derive insights regarding volume, quality, cost, turnaround time, and productivity.
3. Define use cases for automation features and conduct testing.
4. Create roadmaps, coordinate with peers on specific goals, and update leadership with regular reports.
5. Maintain functionalities of cross-team processes, such as rules and algorithms for quality checks.
6. Manage and improve TER-based metrics.
7. Manage and improve customer-facing quotation workflows.
8. Develop project plans and workflows, managing time, budget, resources, and quality control.
9. Manage localization projects end-to-end, collaborating with language specialists, business partners, vendors, and other departments.
10. Set up projects in proprietary CAT tools, resolve related issues, and address knowledge gaps.
11. Collaborate with stakeholders to resolve terminology, language quality, and workflow questions or conflicts.
12. Identify, communicate, and mitigate project risks proactively.
13. Conduct post-mortem meetings and document learnings.
14. Write, edit, review, and maintain localization process documents.

A day in the life

Update customers on project status and next steps; liaise with quality, capacity, and workflow experts to solve problems or improve processes; align with peers on prioritization and strategies; work on cross-customer improvement programs; report on KPIs; address questions from customers and stakeholders; create and review plans; and share knowledge through training.

About the team

Our team spans 6 countries across 3 continents and excels in localization program management. We focus on volume delivery while pursuing long-term improvements, emphasizing collaboration, support, and continuous communication. We are committed to working hard, having fun, and making history.

Minimum qualifications

• Bachelor's degree
• Advanced knowledge of Excel (Pivot Tables, VLookUps) and SQL
• Experience in program or project management
• Experience working cross-functionally with tech and non-tech teams
• Experience in process improvement initiatives using data and metrics
• Experience defining program requirements and leveraging data for improvements

Preferred qualifications

• Experience in end-to-end delivery and reporting results to senior leadership
• Experience leading process improvements
• Stakeholder management experience
• Experience building processes, project management, and scheduling

Amazon is an equal opportunities employer. We believe that a diverse workforce is key to our success. Recruitment decisions are based on experience and skills. We value your passion for discovery, invention, simplification, and building. We prioritize your privacy and data security, as detailed in our Privacy Notice. If you need workplace accommodations during the application or hiring process, please visit our support page for more information.