Business Development

JD.COM; Comunidad Valenciana; Presencial; EUR 30.000 - 60.000; Jornada completa

Descripción de la vacante

An established industry player is seeking a dynamic professional to enhance relationships with advisers and drive new business growth. This role involves managing an allocated portfolio, providing support and guidance, and utilizing Salesforce for effective communication. The ideal candidate will demonstrate a strong customer relationship management background and possess excellent communication skills. Join a forward-thinking company that values its employees, offering generous benefits including a Spanish employment contract, extensive holiday, and a personal training budget. If you are ready to contribute to a thriving team, this opportunity is perfect for you.

Servicios

25 days holiday per year

Employee benefit of 5% of pensionable pay

€500 personal training budget

Enhanced maternity and paternity leave

Five-week sabbatical after five years

Formación

• Proven experience in customer relationship management and business retention.
• Confident in providing support via phone and online demonstrations.

Responsabilidades

• Manage relationships with advisers to drive new business opportunities.
• Maintain detailed records on Salesforce and CRM systems.

Conocimientos

Customer Relationship Management

Communication Skills

Attention to Detail

Flexibility

Educación

Bachelor's Degree

Herramientas

Salesforce

Google Docs

Google Sheets

Descripción del empleo

At Smart, our mission is to transform retirement, savings and financial wellbeing across all generations, around the world.

THE ROLE

To build and maintain relationships with new and existing advisers, explaining our proposition and encouraging new business opportunities. Represent the Smart proposition in a way that demonstrates Smart as a provider of choice to encourage new business and meet our targets.

Responsibilities

1. Manage an allocated portfolio of advisers (Accountants, IFA’s, payroll service providers), focusing on fact-finding to build and develop relationships, acting as the point of contact to maintain and develop the relationship for incremental, new business and transfers from other providers.
2. Contact all allocated new advisers to ensure they understand our proposition and systems and establish potential for further development of the relationship.
3. React quickly to new adviser/new direct company enquiries via the New Business Helpline or email.
4. Understand our proposition and Workplace Pensions/AE legislation and be able to clearly communicate this to advisers and direct employers as part of the relationship development and supporting the acquisition of new business.
5. Work closely with the wider business development team and other colleagues to ensure opportunities are identified and progressed.
6. Maintain up-to-date records on Salesforce & CRM where appropriate, detailing adviser contact and activity and fully recording all new opportunities.
7. Use Salesforce to maintain regular communication and updates to our proposition for your portfolio.
8. Proactively contact potential new leads via Salesforce communication and subsequent telephone contact with the intention of converting to new advisers/new business.

WHO WE ARE LOOKING FOR

The skills, experience, and aptitudes we are looking for are listed below but please don’t be discouraged from applying if you don’t meet every single one of these criteria – having a ‘can do’ attitude is sometimes more important than being able to tick every box:

1. Proven customer relationship management experience, demonstrating business creation and retention.
2. Confident in giving support & guidance over the telephone and, if required, online demonstrations of the Smart systems.
3. Accepts and tackles demanding goals and new business targets.
4. Professional and accountable for actions.
5. Good attention to detail required to ensure the correct information is maintained on all systems.
6. Flexible approach to change and the ability to absorb information on new products, services, and processes.
7. The ability to use Google packages, Google documents/sheets & comfortable with other required systems such as Salesforce & Smart CR system.

BENEFITS

At Smart, one of the eight principles we work to is “We want happy and good people in our team”. We created a list of benefits that helps us achieve this goal:

1. Spanish Employment Contract.
2. 25 days holiday per year, plus bank holidays. One extra day holiday after two years and then every year up to 30 days holiday.
3. Employee benefit to the value of 5% of pensionable pay.
4. €500 personal training budget every year to spend on courses, conferences, or training materials.
5. Enhanced maternity and paternity (16 weeks Mutua, under Spanish Law, Smart will pay the difference between 16 weeks & 6 months).
6. Five-week sabbatical after five years of employment.

We think Smart is an awesome place to work. If it sounds like somewhere you’d like to work too, and if you’re ready to play your part in our continued success in the future, then naturally we’d love to meet you.