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Impala Terminals Group is seeking a Business Development Manager in Madrid to drive growth in Spain. The role requires hands-on development of new business, strengthening existing customer relationships, and leveraging a strong ocean freight background.
You will work closely with operations and cross-border teams to deliver tailored logistics solutions. Ideal candidates have proven ocean freight experience, a robust network in the Spanish logistics community, and fluency in Spanish and English.
We are looking for an entrepreneurial and commercially driven Business Development Manager to join our growing freight forwarding business in Spain. This is a hands-on role, based in Madrid, for a logistics professional who combines strong ocean freight expertise with proven business development capabilities. The candidate will develop new business through their existing network. They will strengthen current customer relationships and help grow them. They will contribute to growing our activities in Spain.
Responsibilities include but are not limited to:
Act as a trusted commercial partner for key customers. Understand customers' supply-chain requirements and develop tailored logistics solutions. Find opportunities to increase customer share of wallet and introduce additional services. Ensure a high level of customer satisfaction and proactively address commercial issues. Coordinate closely with operations and other internal collaborators to ensure excellent customer service and operational execution.
Take ownership of the development of the Madrid operation and contribute to its long-term growth. Identify new markets, customers, trade lanes, and service opportunities. Work closely with international colleagues and management to develop cross-border business opportunities. Contribute to developing the company's commercial presence and reputation in Spain.
Internal : Freight Operators team
External : Client
At Impala, we store and handle the essential energies and resources that matter, helping global supply meet demand more effectively. We're a leading global storage infrastructure operator that stores, handles and moves the essential resources people depend on.
At Impala we provide reliable and sustainable end-to-end services to our global partners for the smooth supply of liquid energy and base metals that are critical to everyday life, through our portfolio of 30 terminals in 15 countries across Latin and Central America, Europe and UK, Africa and Australasia. We design, develop and operate key infrastructure and logistics assets across multiple modes of transport, from inland areas of production and consumption to our network of inland ports and deep-sea terminals. Our infrastructure platform serves as a one-stop-shop, allowing us to provide tailored and efficient services to store and move commodities for our customers, safely, securely and efficiently. Our experienced teams bring extensive knowledge and understanding of their local markets and operating environments; and we take pride in providing reliable, consistent and quality service at every stage of the value chain. To ensure the long-term sustainability of our business each of our assets is backed by one or more anchor customer; we also complement this with third-party customers, and consider them all as partners with whom we look to build long-lasting relationships. Impala Terminals Group is a 50:50 joint venture between leading supplier of commodities Trafigura and IFM Investors, the global investment management firm. Outside the joint venture, Impala also manages a number of Trafigura-owned port logistics, storage and transportation assets, which support Trafigura’s activities and third-party trade flows in the Americas, Europe, the Middle East and Africa. Visit our website to find out more about where we operate: https://www.impalaterminals.com/
Maintaining the highest operational, environmental, and safety standards is central to our business. So wherever operate, our 1,550-strong team is committed to conducting our activities in a manner that is safe and that protects our employees, the environment and the local communities. Our interests are long term, and securing a sustainable and responsible business is essential to providing the continuous excellence we strive for. Find our more about our commitments and performance in our Sustainability Report: https://www.impalaterminals.com/resource-centre/.