Business Continuity Management Expert

Group Operations; Madrid; Presencial; EUR 60.000 - 100.000; Jornada completa

Descripción de la vacante

An established industry player is seeking a seasoned professional to enhance their Operational Resilience vision. This role focuses on implementing best practices in Business Continuity Management across global entities. You will lead initiatives, develop strategies, and provide guidance to ensure compliance with industry standards. Join a forward-thinking organization that values diversity and innovation, and be part of a dynamic team that drives transformation through technology and collaboration. This opportunity allows you to make a significant impact while advancing your career in a supportive environment.

Formación

• 8+ years of experience in Business Continuity Management in global environments.
• Strong educational background in Business Continuity or Disaster Management.

Responsabilidades

• Lead digital operational resilience design and compliance with DORA.
• Develop and advise the Business Continuity Managers community.
• Manage the Business Continuity Management budget and support conferences.

Conocimientos

Facilitation Skills

Negotiation Skills

Conflict Resolution

Communication Skills

Relationship Building

Prioritization

Detail-Oriented

Customer-Centric

Result-Oriented Mindset

Educación

Bachelor's Degree in Business Continuity Management

Master's Degree in Disaster Management

Descripción del empleo

Promote the Group's Operational Resilience vision and ambition for sounding practice implementation at Entities, acting as a catalyst for successful local adoption.

Develop, deploy, and oversee the implementation of the Group Operational Resilience Policy Instructions and guidelines, identifying industry best practices that complement AXA's governance and overall strategy.

Serve as the point of contact for Business Continuity Management, providing advisory support as required.

Develop and deploy the Group's Business Continuity Management strategy and related support documentation.

Participate in horizon scanning activities for Business Resilience to identify future developments and risk areas.

Create and provide best practice materials for global entities to develop compliant programs, along with necessary training and guidance for Business Continuity Management teams.

Establish relationships with entity BCM representatives, providing support and guidance to global Business Continuity Management teams as needed.

Monitor compliance across global entities and report to executive governance, including quality assurance of Business Continuity plans, procedures, training, and skill sets.

This role will significantly impact the promotion of Operational Resilience, focusing on Business Continuity Management practices across the group.

Stakeholders: Sponsors, stakeholders, Subject Matter Experts, Group Security, SAS, Group CM, Group BCM, Internal Audit, Group Risk Management, HR, Finance, Project Management Office, Group Security, Market and Local Operational Resilience and IT teams, Group CSO, N1 and N2 Regional CISOs/CSOs, Global ITSCM Community, GO Community, Global Business Continuity Management Teams, Crisis Leaders, Vendors, and Specific government agencies.

KEY RESPONSIBILITIES

1. Lead the design and coordination of digital operational resilience aspects related to the Group's compliance with the Digital Operational Resilience Act (DORA).
2. Contribute to the design of End-to-End Resilience and coordinate the related working group as part of the Group Security strategy.
3. Support the deployment of global BCM policy guidelines and ensure good governance.
4. Develop and advise the Business Continuity Managers community, providing education and training.
5. Offer Business Continuity Management advice across the group, including training and exercises.
6. Participate in crisis response activities, supporting the Group Crisis Leader and Committee for coordination and decision-making.
7. Provide expertise and support to related business resilience teams.
8. Develop, facilitate, and support Business Continuity Management testing and exercises.
9. Manage the Business Continuity Management budget.
10. Support the annual Business Resilience conference.

QUALIFICATIONS

Bachelor's or Master's Degree in Business Continuity Management, Disaster Management, or a related field, or equivalent professional experience. Certification is preferred.

Minimum of 8 years relevant experience, including international and global environment experience.

Skills / Abilities

• Operate comfortably at the executive management level.
• Strong facilitation, negotiation, and conflict resolution skills.
• Excellent relationship-building, communication, and presentation skills in English (written and verbal).
• Ability to prioritize and execute tasks in high-pressure environments.
• Proactive, independent, and responsive team player.
• Professional, diligent, detail-oriented, and customer-centric.
• Result-oriented mindset.

This opportunity could be your next step. Apply and let's discuss!

As a leading insurance company, we act for human progress by protecting what matters. With 153,000 employees across 54 countries, serving 105 million customers, we foster a diverse and vibrant community. Our culture values inclusion and diversity, respecting each other, our customers, and communities. Join AXA to belong, be included, and thrive, shaping your work and growing your potential through new opportunities, pushing boundaries, and making a difference in people's lives. This is your chance to build the future you envision. Know you can.

We bring together over 8,000 employees worldwide, committed to equal opportunities and promoting Diversity & Inclusion in a respectful work environment that values individual differences.

AXA is transforming into a sustainable, tech-led company. At AXA Group Operations, we are key drivers of this transformation, leveraging technology, data, security, and investment to innovate and execute globally with speed and quality.

We operate in 17 countries with highly qualified teams, aiming to excel in:

• State-of-the-art Data Technology for customer experience
• State-of-the-art Procurement & Sourcing for efficiency and risk management
• A High-Performing Global Team for stronger partnerships within AXA

Key Skills: Corporate Relationship, Business Administration, Agriculture, End User Support, BI