Business Assistant

JPMorganChase; Madrid; Presencial; EUR 30.000 - 42.000; Jornada completa

Descripción de la vacante

J.P. Morgan in Madrid seeks a Business Assistant to support Commercial and Investment Banking bankers. The role is 35 hours per week, with working hours from 2pm to 9pm, Monday to Friday.

You will manage diaries, coordinate meetings and events, prepare travel and visa arrangements, and handle expense processing while maintaining confidentiality and a high level of professionalism. The successful candidate will have fluent Spanish and English, strong MS Office skills, and a proactive,

Formación

• Fluent Spanish and English in written and spoken form.
• Administrative experience, ideally supporting a Director or above.
• Strong diary and calendar management skills.
• Discretion and ability to handle confidential situations.
• Excellent communication with senior management and stakeholders.
• Proficiency in Microsoft Office suite.
• Professional telephone etiquette and prioritization of tasks.
• Demonstrates pro-activity and ownership.
• Team player with solution-oriented mindset.

Responsabilidades

• Manages advanced diary and calendar activities for bankers.
• Greets clients and supports internal/external events.
• Sets up meetings, calls, and video conferences.
• Coordinates travel, visas, accommodations and itineraries.
• Handles expense reimbursement and standard reporting, creates documents for meetings.
• Understands group priorities and banker expectations on live deals.
• Assists with onboarding/offboarding and ad hoc projects.

Conocimientos

Fluent Spanish and English

Administrative experience

Excellent calendar management

Confidentiality

Interpersonal communication

Microsoft Office

Telephone etiquette

Proactivity

Team player

Herramientas

Microsoft Office

Descripción del empleo

Job Description

This role provides you with a fantastic opportunity to work in one of the world's most innovative banks. As a Business Assistant within Commercial and Investment Banking, you will provide diverse administrative and executive support for a team of bankers at varying levels, requiring confidentiality, a strong work ethic and common-sense approach. Your support requirements will vary from day-to-day dependent on the business covered. You should have a solid PA/EA background and skillset with a strong degree of flexibility given the demanding nature of this role. A friendly professional, you will be 100% relied upon to manage and take responsibility for your stakeholders' diaries and everyday needs, effectively and proactively prioritizing tasks to ensure the bankers we support are able to seamlessly serve the needs of our clients. You will require minimal direction whilst utilizing your strong attention to detail to navigate the needs of the team. You will work in a great network of Business Assistants supporting one another as well as providing coverage during absence / holidays. This position is based on a 35-hour work week. Working hours are scheduled between 2pm and 9pm, Monday to Friday.

Job Responsibilities

• Manages daily activities: advanced, complex, proactive diary management, facilitating swift set-up of client and internal business partner meetings, complex and high-volume email management, professional telephone manner
• Greets clients: internal and external client handling, organize internal events and client events, partnership with marketing teams in Europe
• Sets up meetings, conference calls, video conferences - internally and externally
• Finalizes complex travel arrangements: co-ordination of flights, check in, VISAs, accommodations, and ground transportation logistics. Manage a multitude of frequent changes at short notice and prepare travel itineraries
• Manages expense reimbursement processing, system functionality expert - utilize internal systems, complete accurate data entry and reports; create Excel sheets, Word files, PowerPoint presentations and other files needed for preparation for client meetings, arrange printing, binding and distribute presentations for your bankers in preparation for their meetings
• Becomes integral part of business, understand group priorities and Banker expectations on live deals
• Assists with staff on-boarding and off-boarding, which includes requesting equipment setup and systems access, lead and coordinate on ad hoc projects as requested.

Required Qualifications, Capabilities, And Skills

• Fluent Spanish and English - written and spoken
• Administrative experience, ideally experienced supporting at mid-level Director (or equivalent) or above
• Advanced ability to organize; can handle deadlines efficiently
• Tact and good judgment in confidential situations, and proven experience interacting with senior management
• Strong interpersonal, written, and oral communication skills
• Strong proficiency in Microsoft Office
• Excellent telephone etiquette and ability to manage competing priorities i.e. calendar management
• Can demonstrate pro-activity and ownership within a role
• Is a strong team player and solution orientated, has potential to act as a role model to peers.

ABOUT US

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About The Team

J.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors. Global Investment Banking supports a broad range of corporations, institutions and governments by providing strategic advice, capital raising and risk management expertise.