Business Analyst (Salesforce Marketing Cloud)

Descripción del trabajo

A job that matters : your tasks

Prototyping and Validation :

• Collaborate with the development team to create prototypes and demos, utilizing AWS tools and services, gathering early feedback from product management, partners, and customers.
• Validate the latest development achievements directly on the AWS platform and ensure their quality through coordination with the software test department.

Innovation and Improvement :

• Bring innovative ideas to enhance the customer experience and product functionality, leveraging the latest AWS services and cloud technologies.
• Stay up-to-date with digital trends, new technologies, interface patterns, competitor products, and industry trends to inform product development.

DevOps Culture :

• Foster a DevOps culture within the team, promoting continuous integration, continuous delivery (CI / CD), and infrastructure as code practices.
• Collaborate closely with DevOps engineers to ensure seamless deployment, monitoring, and maintenance of cloud services on AWS.

Continuous Quality and Security Improvement :

• Foster a culture of continuous improvement by supporting the team in allocating the necessary priority to automated testing, code reviews and performance testing.
• Prioritize security by integrating best practices in all stages of the development process, including secure coding, regular vulnerability assessments, and compliance with industry standards.

Collaboration and Communication :

• Work closely with Product Managers to develop, refine, and prioritize the product backlog for specific areas of the mobile app.
• Compose comprehensive User Epics, User Stories, and Acceptance Criteria, ensuring all paths, including edge cases and error conditions, are considered.
• Partner with the agile team and solution architects to design well architected RESTful interfaces.

Technical Documentation and Development Support :

• Document technical details needed for user stories in collaboration with development teams.
• Work with QA, test, and release teams to ensure features meet the highest quality standards and support market onboarding and test execution.

Agile and SAFe Practices :

• Participate in SAFe program increment planning sessions and other Agile ceremonies to share progress, manage dependencies, and align with other teams.
• Promote Agile best practices within the team, contributing to continuous improvement efforts.

Customer Focus :

• Champion the needs of our customers in every feature, ensuring a customer-centric approach in product development.
• Gather and incorporate feedback from customers and stakeholders to continuously refine and improve the product.

An experience that matters : your skills

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• Additional training in AWS certification, Agile methodologies, and DevOps practices is highly desirable.
• Professional proficiency in English (B2 or higher).
• In-depth knowledge of Agile processes and principles; familiarity with the SAFe framework is a plus.
• Expertise in one or more of the following areas : agile development, cloud development, IoT devices, firmware development, data analytics, mobile technologies, and user experience design.
• Strong curiosity and passion for emerging technologies.
• Excellent communication skills.
• Exceptional customer focus with the ability to champion customer needs in every feature.

A workplace that matters : our offering

• Health insurance.
• Flexible remuneration (childcare ticket, transport ticket, restaurant ticket).
• Life insurance.
• Baby basket.
• Free fruit in the office twice a week.
• Flexible schedule.
• Remote working days.
• dormakaba program takes care of you (employee wellness program).