Business Analyst (Assisted Channels) - Remote

UST España & Latam; Burgos; A distancia; EUR 40.000 - 60.000; Jornada completa

Descripción de la vacante

A leading multinational company is seeking a mid-senior level Business Analyst (Assisted Channels) for remote work. The candidate will assist in defining requirements for banking projects and collaborate closely with technical teams to ensure clear communication. This position offers a competitive salary, flexibility, and numerous benefits, promoting work-life balance.

Servicios

23 days of Annual Leave

Health Care Plan

Life and Accident Insurances

Access to training platforms

Real Work Life Balance measures

UST Club discounts

Formación

• Experience in financial institutions or the financial services sector required.
• Proficient in using Jira and Confluence for project tracking.
• Knowledge of banking products like payments or customer management.

Responsabilidades

• Assist in the analysis and design of business processes.
• Develop functional requirements for technical developers.
• Coordinate updates to documentation as part of Software Development Lifecycle.

Conocimientos

Business Process Analysis

Requirements Definition

Functional Specification

Quality Management

Test Execution

Stakeholder Engagement

Process Improvement

Financial Services Knowledge

Jira

Confluence

Card Management Workflows

Assisted Channels Experience

Educación

Bachelor's Degree in Information Technology or related field

Descripción del empleo

Business Analyst (Assisted Channels) - Remote Business Analyst (Assisted Channels) - Remote

We are still looking for the very Top Talent…and we would be delighted if you were to join our team!

More in details, UST is a multinational company based in North America, certified as a Top Employer and Great Place to Work company with over 35.000 employees all over the world and presence in more than 35 countries. We are leaders on digital technology services, and we provide large-scale technologic solutions to big companies.

What we look for?

We are looking for a Business Analyst (Assisted Channels) which is responsible for assisting in the Epics and User stories definition for banking projects.

• Assist in the analysis and design of new business processes around requirements definition, information gathering, and consistent documentation methodologies.
• Develop clear and concise functional requirements for the technical developers that are free from ambiguity to minimize re-work and errors. Recognize the business’s needs and the implications of change. May formulate alternative solutions to satisfy business requirements.
• Develop Functional Specifications for system enhancements that meet the business requirements.
• Consults and works closely with technical team members to ensure all requirements have been accurately addressed as well as supports the technical group during the design and development activities.
• Coordinate updates to supporting documentation (such as training, processing procedures) as part of the Software Development Lifecycle.
• Participate in the development of test plans, testing of changes and reviewing the results.
• Participate in quality management reviews as outlined in the project work plan, and in reviews of the designs, prototypes, and other project work products to ensure they fulfill the requirements.
• Analyse methodologies for process improvements, better utilization of resources, product enhancements, improved communications, and faster issue resolution.
• Facilitate Business Requirements gathering sessions with key stakeholders and subject matter experts, developing high-level and detailed business requirements as needed to support enhancements to business processes, systems and / or applications.
• Proven experience working on projects within financial institutions or the financial services sector.
• Proficient in using Jira and Confluence for project tracking and documentation.
• Knowledge of banking products and services, including cards, payments or customer management.
• Experience with Assisted Channels projects, such as those involving Branch operations or Contact Centers.
• Knowledge of banking products and services, including cards, payments or customer management.
• Functional understanding of Card Management workflows, including key processes such as issuance, authorization, and settlement.
• Hands-on experience in test execution and familiarity with the Xray test management toolset.

What can we offer?

• 23 days of Annual Leave plus the 24th and 31st of December as discretionary days!
• Numerous benefits (Heath Care Plan, Internet Connectivity, Life and Accident Insurances).
• Free access to several training platforms
• Professional stability and career plans
• UST also, compensates referrals from which you could benefit when you refer professionals.
• The option to pick between 12 or 14 payments along the year.
• Real Work Life Balance measures (flexibility, WFH or remote work policy, compacted hours during summertime…)
• UST Club Platform discounts and gym Access discounts

If you would like to know more, do not hesitate to apply and we’ll get in touch to fill you in details. UST is waiting for you!

In UST we are committed to equal opportunities in our selection processes and do not discriminate based on race, gender, disability, age, religion, sexual orientation or nationality. We have a special commitment to Disability & Inclusion, so we are interested in hiring people with disability certificate.

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Information Technology
• Industries IT Services and IT Consulting

Referrals increase your chances of interviewing at UST España & Latam by 2x

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