Business Analyst

GAMMAUX; Madrid; A distancia; EUR 30.000 - 45.000; Jornada completa

Descripción de la vacante

A tech company is seeking a Business Analyst based in Barcelona to support product management and facilitate customer configurations. The ideal candidate will be fluent in English, have a degree in a related field and experience in digital marketing and analytics. The role offers professional growth opportunities and a permanent contract, emphasizing collaboration and innovation.

Servicios

Permanent contract

Opportunities for professional growth

Flexible compensation

Online language classes in multiple languages

Formación

• Some experience in the digital sector, preferably in marketing.
• Familiarity with digital marketing, apps, and SaaS.
• Preferable technical background in IT-related tasks.

Responsabilidades

• Support the main product owner of various tools.
• Assist with configuration of new customers.
• Provide Level 2 support activities.
• Help track product performance and analytics.
• Generate reports to drive product improvements.

Conocimientos

Fluent in English

Good with customers

Organized

Proactive

Team player

Educación

Degree in Marketing, Administration, IT, or related field

Herramientas

Analytic tools

Descripción del empleo

Join to apply for the Business Analyst role at GAMMAUX

Business Analyst at Gammaux

This is a remote position, but candidates must be based in Barcelona.

What you’ll do

As a Business Analyst, Your Day-to-day Will Include

1. Support the main product owner of Survey Management Tool, Videoconference Product, and wallet cards.
2. Assist with the configuration of new customers (business units).
3. Provide Level 2 support activities for the mentioned products.
4. Help with analytics and tracking the performance of the products.
5. Generate reports and insights to drive product improvements.
6. Support our business units with technical matters such as APIs and cloud approvals.
7. Conduct recurrent technical assessments to ensure product quality and performance.
8. Collaborate with business units to enhance their digital marketing strategies and customer experience.

Requirements

What we’re looking for

• Based in Barcelona.
• Fluent in English, both written and spoken.
• Degree in Marketing, Administration, IT, or a related field.
• Some experience working in the digital sector, preferably in marketing.
• Familiarity with digital marketing, online marketing, websites, apps, and SaaS.
• Proficient with analytic tools and performance tracking.
• Preferable technical background with experience in IT-related tasks.
• Proactive and willing to learn.
• Good with customers and able to build strong relationships.
• Organized and able to manage multiple projects simultaneously.
• Team player with a collaborative mindset.
• Innovative and open to exploring new ideas and approaches.

What do we offer?

• Permanent contract
• Opportunities for professional growth
• Flexible compensation
• Online language classes in English, French, German, Italian, and Spanish with Speexx

Additional Information

We welcome CVs without photos or details about your gender, date of birth, or marital status. We look forward to meeting you soon!

Seniority level

Not Applicable

Employment type

Full-time

Job function

• Research, Analyst, and Information Technology

Industries

• IT Services and IT Consulting

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