Brand Standards & Implementation Trainee

Radisson Hotel & Spa Athlone; Móstoles; On-site; EUR 10,000 - 15,000; Full time

Benefits offered by this job

Hotel discounts

Global and local perks

Employee rates

Discounts on breakfast, F&B, Spa

Job summary

Radisson Hotel Group is seeking a Brand Standards & Implementation Trainee in Madrid to support global Brand Standards projects and resource creation.

You will manage tracking, market research, and stakeholder meetings, while preparing presentations and data visualizations to aid decision-making. This internship emphasizes organization, collaboration, and a proactive attitude.

Qualifications

• Enrolled in a school program to be eligible for the internship agreement.
• Fluent in English, both verbal and written with excellent communication skills.
• Preferably experience in hospitality or strong affinity for it.
• Microsoft Office user (Excel and PowerPoint).
• Excellent organizational skills.
• Strong project management abilities: prioritize and manage multiple projects under tight timelines and budgets.
• Flexible, proactive, with a can-do attitude.
• Team player with a global mindset, able to work with stakeholders at all levels.
• Customer oriented.
• Autonomy and high sense of responsibility.

Responsibilities

• Support Brand Standards & Implementation on a global level.
• Create and update brand resources (manuals, decks).
• Manage projects with tracking sheets and timelines.
• Conduct market research, benchmarking and trends analysis.
• Create presentations for internal/external use.
• Lead meetings with stakeholders: agenda, minutes, follow-up and deadlines.
• Curate and visualize brand performance data for bi-monthly reports.
• Balance guest needs with commercial and operational impacts.

Skills

Fluent in English

Project management

Organizational skills

Autonomy & responsibility

Team player

Education

Enrolled in a school program

Tools

Microsoft Office

Excel

PowerPoint

Job description

Brand Standards & Implementation Trainee

• Full-time

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,660 hotels in operation and under development in 100+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

The trainee supports the Brand Standards & Implementation team members, as well as other members of the Brand & Guest Experience department as required. This means the trainee will support and be involved in projects on Global level.

The different areas within the team work together to ensure that the departments’ goals are reached and continuously improved. The departmental goal is to leverage brand equity, drive awareness and increase the efficiencies of hotel operations.

In addition, the Brand Standards and Implementation team strives to validate the brand strategy and support hotels with successful initiative implementation, in line with RHG’s strategic 5-year plan.

To support the team, the trainee will be involved in a variety of tasks, such as the creation of brand resources, conducting market research, the creation of tracking sheets, updating of a variety of brand resources, organising meetings between the department and important stakeholders and lastly support creative projects such as photoshoots.

KEY RESPONSIBILITIES INCLUDE:

• Supporting the Brand Standards & Implementation department on global level.
• Supporting the creation and updates of brand resources (brand standard manuals, implementation decks).
• Project management through the creation of tracking sheets and creating project timelines.
• Conducting market research, competitive benchmarking and analyse market trends.
• Creating presentations, for internal and external purposes.
• Managing meetings with a variety of stakeholders, responsible for the agenda, minute-taking, follow-up and for ensuring delivery dates are met.
• Brand performance and quality data curation and visualization for bi-monthly reports.
• Investigating and balancing guests needs with commercial and operational impacts.

Start date: As soon as possible

Duration: 6 months

A SUCCESFUL TRAINEE HAS/IS:

• Enrolled in a school program to be eligible for the internship agreement.
• Fluent in English, both verbal and written with excellent communication skills.
• Preferably experience in the hospitality industry or strong affinity for the hospitality industry.
• Microsoft Office user (Excel and PowerPoint).
• Excellent organizational skills.
• Strong project management abilities: capable of prioritizing and handling multiple projects simultaneously, under tight time constraints and within budget parameters.
• Flexible, proactive, and having a can-do attitude.
• A team player with a global mindset, able to work with a variety of different stakeholders at all levels of the organization.
• Customer oriented.
• Autonomy and high feeling of responsibility.

Why Join Radisson Hotel Group?

• Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.
• Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development - helping you reach your full potential.
• Experience the Team Spirit - Join a workplace that's inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.
• Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference - in hospitality, your community and beyond.
• Enjoy Global & Local Perks - No matter where you're located, you'll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you'll have access to local perks and rewards tailored to your country, making your experience even more rewarding!
• Enjoy benefits such as - up to 53% off your stay as a Team Member at over 1,500 Radisson Hotels worldwide
• Guaranteed minimum of 30% off for your Friends & Family
• Exclusive Discounts on Breakfast, Food & Beverage, Spa and more

Join us in shaping the future of hospitality! If you're ready to bring your talent, energy, and passion, we'd love to hear from you.

We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.

The description of functions is merely indicative and not exhaustive. Accordingly, the employee shall perform any other duties inherent to the labour position and their professional group, in accordance with the company's directives.