Billing Specialist with English

Page Personnel; Madrid; Híbrido; EUR 30.000 - 35.000; Jornada completa

Descripción de la vacante

A leading company in the retail industry is seeking a Billing Specialist for maternity leave cover in Madrid. The role involves managing billing processes, resolving customer inquiries, and performing accounts receivable analysis. This temporary position offers a flexible schedule and the potential for a permanent contract.

Servicios

Flexible schedule

Hybrid work system: up to 2 days/week remote

Opportunities for professional development

Formación

• Experience in billing processes and accounts receivable preferred.
• Ability to resolve customer inquiries and manage delinquent accounts.

Responsabilidades

• Ensure accurate and timely billing processes and distribution of invoices.
• Resolve customer inquiries regarding billing issues.
• Perform AR aging analysis.

Conocimientos

Attention to detail

Communication

Problem-solving

Descripción del empleo

Job Location and Contract Details

SSC located in the North of Madrid.

Maternity leave cover with the possibility of being hired afterwards.

Main Tasks

1. Ensure accurate and timely billing processes and distribution of invoices.
2. Ensure invoice accuracy, including fees, direct expenses, indirect expenses, and taxes.
3. Monitor the remote printing and distribution of paper invoices to ensure timeliness and completeness.
4. Ensure retention and sequencing requirements are met to support billings.
5. Execute and validate the electronic invoice distribution process.
6. Resolve customer inquiries regarding billing issues.
7. Contact customers on delinquent accounts for resolution.
8. Understand major customer profiles.
9. Review accounts receivable aging schedule for delinquencies.
10. Communicate account delinquency information to respective account executives.
11. Send dunning letters and follow up with phone calls to delinquent customers to recover owed amounts.
12. Retrieve payment information received and process remittances against customer accounts and invoices.
13. Identify short-pays or discounts taken and request credit notes if applicable.
14. Apply and record unapplied cash to customer accounts.
15. Ensure unallocated cash is within SLA/KPI.
16. Research and reconcile accounts receivable balances and customer statements.
17. Perform AR aging analysis.
18. Support training and process improvement initiatives.
19. Other projects and responsibilities may be added at the company's discretion.

What We Offer

• An estimated salary of €30,000 gross annually plus social benefits.
• Temporary contract to cover maternity leave, with the possibility of a permanent contract.
• Flexible schedule.
• Hybrid system: up to 2 days/week remote work.
• A vibrant, collaborative team environment.
• Exposure to a global retail industry leader.
• Opportunities for professional development and growth.