Bilingual Spanish + English Customer Service Role Start Your Lisbon Adventure!

Cross Border Talents; Sevilla; Presencial; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

A customer service company is seeking fluent Spanish speakers with strong English for a customer support role in Lisbon. The position involves assisting customers via various communication channels and requires at least 1 year of experience. The company offers competitive pay, meal allowances, and a supportive multicultural environment. Apply now to join a dynamic team!

Servicios

Competitive salary with bonuses

Meal allowance

Comprehensive training

Supportive team culture

Formación

• At least 1 year of customer service experience.
• Genuine dedication to customer satisfaction.
• Strong communicator with an empathetic approach.

Responsabilidades

• Offer top-notch customer assistance via phone, chat, email, and social channels.
• Tackle account and payment-related queries with professionalism.
• Troubleshoot technical issues and provide clear solutions.

Conocimientos

Fluent in Spanish

Strong English (C1)

Customer service experience

Strong communication skills

Descripción del empleo

Overview

Are you a service superstar ready to help customers around the clock? We are looking for fluent Spanish speakers with strong English (C1 level) to deliver outstanding support in a vibrant Lisbon environment. Bring your customer focus and experience to a team dedicated to making every interaction matter!

Your Role

• Offer top-notch customer assistance via phone, chat, email, and social channels
• Tackle account and payment-related queries with professionalism and precision
• Troubleshoot technical issues and provide clear, effective solutions
• Build lasting trust through open, interactive communication
• Contribute feedback for continuous improvement

Your Profile

• Fluent in Spanish & solid C1 English (as confirmed by assessment)
• At least 1 year of customer service experience
• Genuine dedication to customer satisfaction
• Strong communicator with empathetic approach
• Quick learner, adaptable, and team-oriented
• Available for full-time, on-site shifts (24/7 rotation including nights/weekends)
• Flexible with 2 rotating days off

What We Offer

• Competitive salary with attractive bonuses
• Meal allowance
• Modern, multicultural workplace in Lisbon
• 6-month contract with possible extension
• Comprehensive training and growth opportunities
• Supportive team and dynamic work culture

Ready to elevate your career while helping customers worldwide? Apply today and join our Lisbon team!