Bilingual Medical Information & Adverse Event Specialist

IQVIA Argentina; Cataluña; Presencial; EUR 36.000 - 52.000; Jornada completa

Descripción de la vacante

IQVIA is seeking a Lifecycle Safety Information Specialist to support healthcare professionals and consumers with adverse events, product quality inquiries, and medical information requests. The role involves triaging safety data, data entry, coding, narrative writing, and quality control while coordinating with project teams to ensure timely case closure.

Candidates should have a Life Sciences degree and demonstrate fluency in Bulgarian and English, with additional language skills.

Formación

• Life Sciences Degree (required).
• Excellent written and verbal skills in Bulgarian (C2/native), English and an additional foreign language (min. C1).
• Willingness to learn new skills across Lifecycle Safety service lines.
• Excellent attention to detail and accuracy maintaining high-quality standards.
• Excellent organizational and time management skills.
• Ability to work on multiple projects with competing priorities.

Responsabilidades

• Provide phone support to health care professionals and consumers regarding adverse events, product quality complaints, medical inquiries, product support (not sales).
• Receive, triage, review and process Lifecycle safety operational data; data entry and coding of medical terminology; write narratives; generate queries; ensure quality control and case closure.
• Receive and document incoming calls or emails reporting safety data.
• Build a positive team environment; mentor less experienced staff and operations personnel.
• Establish and maintain effective project service communications; liaise with Project Manager to identify issues and propose solutions.
• Participate in training across Lifecycle safety processes and initiatives.

Conocimientos

Bulgarian (C2/native)

English (C1)

Additional foreign language

Educación

Life Sciences Degree

Descripción del empleo

IQVIA is seeking a Lifecycle Safety Information Specialist to support healthcare professionals and consumers with adverse events, product quality inquiries, and medical information requests. The role involves triaging safety data, data entry, coding, narrative writing, and quality control while coordinating with project teams to ensure timely case closure.

Candidates should have a Life Sciences degree and demonstrate fluency in Bulgarian and English, with additional language skills.