Bilingual Enterprise Cloud Security CSM — Adoption & Risk

Netskope; España; Presencial; EUR 70.000 - 100.000; Jornada completa

Descripción de la vacante

Netskope is seeking a proactive Customer Success Manager to own post-sales success for enterprise customers, driving adoption, risk reduction and expansion by aligning business objectives with cloud security outcomes.

The role requires strong technical and stakeholder-management skills, fluency in Spanish and French, and a Bachelor’s degree. You will collaborate with Sales, Solution Engineers and Support to ensure long-term value and customer health.

Formación

• 5+ years in Customer Success, TAM, or similar roles for enterprise customers.
• Strong expertise in SSE/SASE architectures, cloud security, information security, and threat prevention.
• Experience with Data Loss Prevention (DLP) programs.
• Fluent in Spanish and French; able to engage executives and technical teams.

Responsabilidades

• Lead post-sales customer success and drive adoption, risk reduction, and expansion.
• Onboard customers and define measurable success criteria.
• Conduct regular QBRs with GTM teams to review health and adoption.
• Monitor customer health signals and mitigate churn with playbooks.
• Collaborate with Sales, Solutions Engineers, and Support.

Conocimientos

Customer Success

Enterprise support

Stakeholder management

Cloud security

Spanish

French

Educación

Bachelor’s Degree

Descripción del empleo

Netskope is seeking a proactive Customer Success Manager to own post-sales success for enterprise customers, driving adoption, risk reduction and expansion by aligning business objectives with cloud security outcomes.

The role requires strong technical and stakeholder-management skills, fluency in Spanish and French, and a Bachelor’s degree. You will collaborate with Sales, Solution Engineers and Support to ensure long-term value and customer health.