Bilbao Intrusion Tech Support Intern

Hikvision Iberia; Bilbao; On-site; EUR 6,700 - 11,000; Full time

Job summary

Hikvision Iberia is seeking an Internship Technical Support Intrusion in Bilbao. You will support customers and partners, assist in configuring intrusion systems, and help diagnose simple issues while gaining hands-on experience in electronic security.

The role emphasizes learning, teamwork, and collaboration with cross-functional groups in a dynamic international company. You will work in a structured internship spanning 6 to 12 months, based in Bilbao.

Qualifications

• Pursuing a Bachelor's or Master’s Degree in Engineering (or related field).
• Eligible to undertake a university internship agreement for 6–12 months.
• Strong Excel, PowerPoint and Word skills.
• High level of English (written and spoken).

Responsibilities

• Provide basic technical support to customers, distributors, and installers.
• Assist in configuring intrusion alarm systems and related devices.
• Support diagnosis and resolution of simple technical issues.
• Perform functional tests on equipment and verify correct configuration.
• Assist with firmware and software updates for security devices.
• Contribute to technical documentation and installation guides.
• Support the technical team in projects, product demonstrations, and PoC activities.
• Register, document, and follow up on technical incidents and support requests.
• Assist in preparing and delivering technical training sessions for customers and partners.
• Collaborate with other departments on activities related to electronic security solutions.

Skills

Excel

PowerPoint

Word

English proficiency

IP networking basics

Teamwork

Communication skills

Willingness to learn

Education

Bachelor's or Master’s in Engineering

Job description

Hikvision Iberia is seeking an Internship Technical Support Intrusion in Bilbao. You will support customers and partners, assist in configuring intrusion systems, and help diagnose simple issues while gaining hands-on experience in electronic security.

The role emphasizes learning, teamwork, and collaboration with cross-functional groups in a dynamic international company. You will work in a structured internship spanning 6 to 12 months, based in Bilbao.