Your responsibilities will include the following:
- Build data analyst reports using tools such as Excel (Power Query) or Power BI.
- Contact agents based on report listings who are performing repeated wire transfers onto Ria settlement accounts.
- Request trustworthy proof of the originating bank account of the agent, including account holder information and IBAN.
- Reconcile account holder names with agent names in the Ria database.
- If names differ, report the agent to Compliance.
- If names match, reconcile IBAN with information in the FXClient database or add the IBAN as a new legitimate account.
FXClient
- Inform agents about the benefits of ACH / Direct Debit and how it works.
- If an agent accepts ACH as a settlement method, send the ACH mandate and assist in completing the forms.
Follow-up and Control
- Make follow-up calls on ACH conversion.
- Verify if agents have converted to Bank of America.
- Make follow-up calls for Bank of America conversion.
- Assist the Finance Operations division with data analysis and projects.
Qualifications for Internal Candidates
- Minimum A-level education; a degree in a financial discipline is an advantage.
- 1-2 years of work experience.
- Excellent oral and written communication skills in Spanish and English; additional languages are a plus.
- Team player.
- Detail-oriented and accurate.
- Flexible and adaptable in a fast-paced, often pressurized environment.
- Intermediate level of Excel (Power Query) and/or Power BI is an advantage.
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