Back Office Operations Officer

Acquera; Granada; Presencial; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

An established industry player is seeking a proactive Back Office Operations Officer to enhance its yacht services in Barcelona. This role is pivotal for ensuring smooth operational activities, requiring a detail-oriented individual who thrives in a collaborative environment. You will manage documentation, assist clients, and maintain data accuracy, all while ensuring compliance with company policies. If you have a passion for the luxury yacht industry and possess strong administrative skills, this opportunity is perfect for you. Join a dynamic team and contribute to exceptional client experiences in a vibrant setting.

Formación

• 1 year of experience in the yachting or luxury hospitality industry.
• Proficient in Spanish and English, with knowledge of Italian preferred.

Responsabilidades

• Verify billing information and rates for accuracy.
• Support information transmission to clients and suppliers.
• Enter daily data into the AYPro platform efficiently.

Conocimientos

Administrative Support

Data Entry

Client Communication

Attention to Detail

Educación

High School Diploma

Bachelor's Degree (preferred)

Herramientas

AYPro Software

Descripción del empleo

As Acquera Yachting continues to grow, we are looking for a proactive and detail-oriented Back Office Operations Officer to join our team in the heart of Barcelona, Spain!

Role :

A Back Office Operations Officer is responsible for providing administrative support to all the operational activities. The role includes assisting the team with daily tasks, collecting and forwarding documentation to the appropriate offices in accordance with company procedures, uploading data into the AYPro software, and performing any other activities necessary to ensure a smooth and efficient yacht services processes.

Responsibilities :

• Verifying billing information, rates, and other details to ensure their accuracy
• Supporting the transmission of information to clients and suppliers as needed
• Collaborating with the front-office team to assist clients 24 / 7, both prior to the yacht’s arrival and throughout their stay in the harbor
• Accurately entering daily data into the AYPro platform in an efficient and timely manner
• Collecting information on services delivered to vessels and their associated costs, and storing it in the appropriate folder and / or AYPro platform
• Ensuring compliance with the Company’s procedures and policies

Requirements :

• 1 year of experience, preferably in the yachting industry or in the luxury hospitality industry
• Proficient in Spanish, English, and preferably Italian
• Valid driver’s license
• Highly flexible with working hours
• In-depth knowledge of the local area
• Collaborative and discreet, with a strong sense of confidentiality

Locations : Barcelona, Spain

If you are passionate about the luxury yacht industry and have a proven track record in an assistants role, we invite you to apply now! Contract and remunerations will be determined according to the profile.